E21-190.2 Sr Sales Engineer

Job Purpose

Note that the following is a general description of the Sales Engineering group’s primary tasks and may not, therefore, contain all possible specific work assignments.

Job Purpose

Note that the following is a general description of the Sales Engineering group’s primary tasks and may not, therefore, contain all possible specific work assignments.

The Sr. Sales Engineer provides pre‑sales technical support for all Kofax products and associated applications. While assigned to a geographic area, Sr. Sales Engineers also collaborate with and backup peers from across the country to provide efficient pre‑sales support nationwide.

Key Responsibilities

The Sr. Sales Engineer Is Responsible For

• Preparing standard and custom demonstrations for Kofax Account Managers and resellers
• The handling of all pre‑sales technical issues professionally and efficiently
• Maintaining in‑depth knowledge of Kofax products
• Maintaining a working knowledge of content repositories
• Maintaining a working knowledge of workflow systems
• Ensuring an understanding of key verticals which may include Financial Services, Insurance, Manufacturing, Logistics, Healthcare among others
• Understanding Kofax role in supporting business processes, including process assessments, solution development as well as current and future requirements.
• Responding to technical questions in RFI/P/Qs
• Sharing “Best Practices” with other SEs
• Creating and distributing reusable assets for the greater Kofax community (SEs, AEs, Partners, Marketing etc.). These may include demonstrations, presentations, training materials, whitepapers etc. that speak to thought leadership
• Providing feedback to Product Development regarding new features, improving product performance, and eliminating bugs in the product
• Preparing Kofax Professional Services for efficient installations – professionally managing the transition from pre‑sales to post‑sales and staying appropriately involved as the implementation progresses
• Preparing resellers on the technical aspects of selling Kofax solutions practices and procedures
• Serving as a point of contact for resellers on technical issues
• Responding to resellers requests for pre‑sale technical support
• While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Qualifications

The qualified applicant must demonstrate knowledge of the roles, responsibilities, processes, tools and techniques used by pre‑sales technical support and sales departments, and have excellent people skills, communication and negotiation skills along with the ability to perform professional presentations, and extensive, up‑to‑date technical knowledge in document management and digital processing.

Qualifications Include

• 7-10 years’ experience supporting a solution sales team in the pre‑sales technical role
• Experience leading complex, technical, enterprise solution‑based opportunities through the opportunity sales step to successful close
• Bachelor’s degree in information systems, computer science, information technology or a related discipline, or equivalent years of experience.
• Professional presentation experience
• Publishing of white papers, blogs, thought leadership assets
• Business analysis at both the IT and LOB level, including the ability to document the analysis in a useable, shareable format
• Experience working with various partners/channel organization
• Ability to travel 50%
• Able to lift and carry at least 50 pounds
• Knowledge and experience with Visual Basic and Java
• Experience in business process management/software industry is a plus.
• A Fundamentals Level of understanding around Cloud, Cloud Services, and deploying Enterprise Software on the Cloud is highly desirable.

Skills And Knowledge Required

Performance is measured by the revenue produced in Kofax software sales, professional services, and other measurable performance such as: demonstrations, overall sales support, communications, team building, Internal asset contribution and technical leadership. Measurable performance also includes the individuals willingness to:

• Seek and successfully completes special assignments that enable continued development of his/her technical and/or other job‑related skills and abilities
• Regularly go out of his/her way to assist others in the team or department
• Demonstrate openness to feedback and constructive criticism
• Through openness and a flexible style of working with others, help to foster an environment of innovation and creativity