Area Credit Manager

2 giorni fa

Monza, Lombardia, Italia Stryker Tempo pieno

Overview

As Area Credit Manager you will be the senior in-country contact for credit and collections, protecting company assets while supporting local sales. You will manage complex, high-value customer relationships and exercise executive-level judgment on credit decisions within delegated limits. The role combines deep local market insight with cross-functional collaboration to optimize cash flow and risk. You’ll influence area strategy, partner with risk functions, and mentor peers while remaining an individual contributor.

Retribuzione / Benefits

  • comprehensive benefits package
  • incentive compensation (bonus and/or commissions) where applicable

Responsabilità

  • Serve as the senior local point of contact for credit with Sales and country leadership, aligning risk strategy with the area and risk teams.
  • Independently approve or decline order releases and holds within delegated authority, escalating only higher-risk cases.
  • Review and authorize credit limits for critical or high-risk customers with proper documentation and policy alignment.
  • Structure and approve payment plans and settlement terms for key accounts beyond analyst authority.
  • Contribute input on Bad Debt reserve adequacy in line with policy.
  • Lead and finalize negotiations with strategic customers in person, including senior stakeholders.
  • Coordinate with Sales, Legal, Customer Service and others to resolve high-value disputes.
  • Identify emerging risks in the area and drive corrective actions before escalation.
  • Support and evolve local risk reporting and portfolio health visibility for management.
  • Mentor local team and business on best practices in credit decisions while remaining an individual contributor.
  • Engage with insolvency, legal, or debt-recovery processes for critical accounts as needed.
  • Provide input to portfolio strategy and resource allocation to senior management.

Requisiti fondamentali

  • 10+ years of experience in Credit and Collections with complex or strategic accounts.
  • Proven ability to make independent credit and collections decisions (e.g., payment plans, order release, credit limits).
  • Experience mentoring or guiding teammates without formal supervisory responsibility a plus.
  • Strong track record influencing senior stakeholders (Sales leadership, General Managers, customer executives).
  • Bachelor in Business Administration, Accounting, Finance (or equivalent)
  • Proficient in MS Office; advanced English and fluent Italian.
  • Experience with collections systems (Oracle, Credit Management tools or similar).
  • Face-to-face, senior-level customer and stakeholder interaction experience.

Additional skills

  • strong negotiation and problem-solving abilities
  • excellent communication and interpersonal skillsability to influence and build trust with senior stakeholdersOracle
  • Credit Management toolsAdvanced MS Office Suite