Remote Technical Support Specialist – Molecular Diagnostics
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Cepheid, part of Danaher, seeks a Technical Support Specialist – Systems to deliver advanced product support for molecular diagnostics instruments. You will troubleshoot complex hardware, software and connectivity issues, document root causes, and assist customers to maintain patient testing continuity.
Remote role with Europe travel as needed, reporting to the Italy/Portugal Customer Care Manager. Ideal candidates have a biology/engineering background, 2–3 years in medical device support, and