Customer Experience Specialist — FinTech SaaS Support
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Soldo is seeking a Customer Interaction Specialist to provide prompt, friendly assistance to corporate clients via email, chat, and phone, handling financial services queries and product support. You will collaborate across teams to resolve issues and improve support processes, maintaining high service standards.
You will work flexibly from home or in our Milan or Rome offices, with the option to work 60 days per year from anywhere, while delivering an outstanding customer experience.