Regional Retail Training Manager
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About HONOR
- HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves.
Job Title: Regional Retail Training Manager
Training Management for HONOR West European Market. In charge of the training strategy/planning /execution and ROI evaluation, enhance the retail team sales ability and customer service ability through product knowledge, sales skill, improve Field Force team’s performance.
Regional Training Strategy & Coordination, Coordinate and oversee retail training roadmaps with all countries within the region for products/training skills;
Content Development & Creative Output
- Product Training: Translate complex technical specifications into consumer-friendly selling points and standardized training modules.=
- Multi-Media Content: Design high-impact PPTs and training manuals.
- Video Production: Script, film, and edit training videos and role-play scenarios for digital learning platforms.
Training Delivery & "Train-the-Trainer" (TTT)
- Direct Instruction: Lead high-level training sessions for country-level trainers, store managers, and key account (KA) staff.
- Field Coaching: Conduct regular market visits to audit training effectiveness and provide real-time coaching at the retail shop floor.
Performance Analytics
- ROI Evaluation: Track and analyze the correlation between training activities and sales performance.
- Feedback Loops: Establish a regional feedback mechanism to continuously optimize training materials based on market reality.
Support Country for training program
Responsible for training agency choosing & management
- Experience: 8+ years of experience in the Smartphone or Tech industry, with a minimum of 5 years in a Training Management or Retail Operations role.
- Proficiency in video shooting & editing for micro-learning content.
- Communication: Exceptional public speaking and presentation skills. Must be able to simplify technical jargon into compelling stories.
- Leadership: Proven ability to manage cross-border stakeholders and coordinate teams across different cultural backgrounds.
- Language: Fluency in English is mandatory (both written and verbal).
At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills.
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