Service Order Handler internship
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The opportunity
We are looking for an intern to support Service Project Managers in ensuring efficient and accurate execution of customer orders from entry to delivery, acting as a key interface between Sales, Operations, and Customers.
How You’ll Make An Impact
Order Management
- Create, review, and manage customer orders in SAP
- Validate commercial terms (price, Incoterms, payment terms, delivery dates)
- Ensure completeness and accuracy of order data
- Track order progress from booking to invoicing and delivery
- Coordinate with supply chain, production, and logistics for timely execution
- Proactively communicate bottlenecks (availability, delays, discrepancies)
- Act in collaboration with Project Manager for customers on order-related topics
- Support Sales with order status, backlog, and delivery commitments
- Collaborate with Finance on billing, credit checks, and disputes
- Ensure correct documentation (order confirmations, shipping docs, invoices)
- Maintain compliance with internal controls (SOX) and company policies
- Support audits with required documentation and traceability
- Monitor order backlog, delivery performance, and KPIs
- Maintain high data quality standards in systems
- Sales / Local Business Unit
- Supply Chain & Planning
- Logistics / Warehouse
- Finance & Controlling
- Customers
- On-time delivery (OTD)
- Order accuracy / error rate
- Cycle time from order to delivery
- Backlog quality
Technical
- SAP (order entry, delivery, billing)
- Strong Excel; Power BI is a plus
- Understanding of order-to-cash (O2C) process
- Strong coordination and problem-solving skills
- Attention to detail and data accuracy
- Customer-oriented mindset
- Ability to manage multiple orders/priorities
We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together.
The minimum salary for this internship in the location specified is as follows:
- Starting from: 800 € gross
Our Benefits Offering For This Role Generally Includes
- Lunch ticket or canteen, Flexible working hours, Hybrid work model.
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