Remote DevOps Support Engineer: Cloud
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Jobgether SRL, on behalf of a partner, seeks a DevOps Customer Support Engineer based in Italy for a fully remote role in Europe. You will troubleshoot IaC, Terraform/OpenTofu/Terragrunt, TLS, networking, and cloud issues across SaaS and self-hosted deployments, while guiding customers and collaborating with Product and Engineering teams.
You will work across Slack, email, and tickets, analyze logs and APM traces, and contribute to documentation and knowledge bases.