Junior Revenue Manager

About The Company
At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.
We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named one of Italy’s Top 10 LinkedIn Startups, we are on a mission to scale globally.
Want to grow with us? Let’s go
About The Role
As a Junior Revenue Manager at Smartness, you’ll join our Revenue Management team and work closely with hotels and hospitality businesses across the Italian and DACH markets.
Your role will be to support our clients in making better revenue decisions through data, technology, and the Smartness SaaS platform. You’ll learn how revenue management works in practice, develop your analytical skills, and gradually become a trusted point of contact for our customers.
This is a great opportunity for someone at the beginning of their career who is curious about hospitality, technology, data, and customer consulting.
What Will You Do? 🦾
Your Main Responsibilities Will Include

• Customer Support & Consulting: Work closely with hotel clients, understand their needs, answer questions, and support them in getting the most out of the Smartness platform.
• Revenue Analysis: Monitor hotel performance, market trends, pricing, and other relevant KPIs to identify opportunities for improvement.
• Revenue Optimization: Support the Revenue Management team in developing and implementing pricing and distribution strategies based on data and market insights.
• Platform Adoption: Help clients understand the Smartness platform, its features, and the best practices to use it effectively. For the Ultra segment, you’ll collaborate closely with the dedicated onboarding team.
• Monitoring & Reporting: Analyze performance data and reports, identify potential issues or opportunities, and contribute to actionable recommendations.
• Learning & Development: Build your knowledge of Revenue Management, hospitality technology, hotel distribution, and SaaS through hands-on experience and continuous learning.
  

What Are We Looking For? 👀
You don’t need to have years of experience in Revenue Management. We’re looking for someone with the potential, curiosity, and attitude to grow into the role.
We’re looking for someone with the potential, curiosity, and attitude to grow into the role.

• German is mandatory: Fluent/native-level German is required, as you’ll work with clients and stakeholders in the DACH market.
• Italian & English: Professional knowledge the English language.
• Educational Background: A degree or academic background in Tourism, Hospitality Management, Economics, Business, Management, Data/Analytics, or similar fields. Recent graduates and candidates with limited professional experience are welcome to apply.
• Analytical Mindset: You enjoy working with numbers, data, and KPIs and are curious about understanding what the data is telling you.
• Customer Orientation: You enjoy interacting with people, listening to their needs, and finding practical solutions.
• Communication Skills: You can explain information clearly and adapt your communication to different types of clients.
• Curiosity for Technology: You’re comfortable learning new digital tools and interested in how technology can improve the way hotels operate.
• Proactivity & Ownership: You take responsibility for your work, ask questions when needed, and don’t wait to be told what to do at every step.
• Interest in Hospitality: A genuine interest in hotels, tourism, hospitality, or travel is highly valued.
  

Nice to have

• Previous experience in a hotel, hospitality company, OTA, travel company, or similar environment.
• Internship or university experience related to Revenue Management, Pricing, Distribution, or Data Analysis.
• Familiarity with PMS, RMS, Channel Managers, OTAs, or other hospitality technologies.
• Basic knowledge of Excel or other data analysis tools.
  

This role is perfect for a dynamic, proactive, and results-oriented professional who can translate data and technology into successful strategies for a discerning international clientele. If you’re ready to drive innovation in revenue management through a state-of-the-art platform, Smartness offers you the opportunity to make a significant impact.
What Do We Offer? 👌

• Work in a small and top-performing team that moves extremely fast where you are extremely important.
• Work without having to deal with jerks and ego-maniacs.
• The opportunity to join one of the best travel-tech sales teams in Europe.
• A place where your tal