Senior Product Owner, AI-Driven Support Platform

3 giorni fa

Ne, Liguria, Italia Jimdo Tempo pieno

Jimdo seeks a Senior Product Owner to lead our AI-enabled support initiative. You will own the roadmap, balance AI-first and human support, and drive outcomes that reduce costs while improving customer satisfaction.

You will manage a small team of Zendesk and AI specialists, partner with engineers and product teams, and shape the platform to scale first-line support across our remote, international team.