Strategic ServiceNow ITSM Demand Lead
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World Food Programme (WFP) is seeking an ITSM Demand Manager to align business needs with IT delivery within the Technology Division. You will manage intake, evaluation, and prioritization of ServiceNow ITSM demands, contribute to the product roadmap, and maintain backlogs to reflect evolving priorities and capacity.
You will foster strong engagement with customers and stakeholders, translate requirements into actionable tasks for development teams, coordinate adoption activities, and provide