Senior AI Solutions Architect for CX Transformation

3 giorni fa

Cagliari, Sardegna, Italia Genesys Tempo pieno

Genesys seeks a Principal AI Solutions Architect in Customer Success to bridge client ambitions with AI transformation across the EMEA region. You will shape reference architectures, lead with a consultative approach, and deliver rapid AI-enabled outcomes, translating data insights into executive-ready narratives.

You will surface data-driven hypotheses, design production-ready AI frameworks, and mentor teams to scale adoption while ensuring security and regulatory compliance across