Global IT Service Delivery Manager

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family....

The AI Delivery & Agentic Platform Manager is responsible for governing and driving the end-to-end delivery of Generative AI solutions across the organization, from ideation and architecture through development, production deployment, and operational excellence. The role combines strong technical expertise in AI technologies, including RAG, Agentic AI,...

Project Informatica srl è alla ricerca di una risorsa da inserire nel team Governance, che agirà come punto di riferimento operativo (Single Point of Contact) per specifiche attività di servizio IT, supportando lo svolgimento corretto degli SLA e la gestione delle richieste dei clienti. La risorsa parteciperà al monitoraggio KPI, al capacity planning e...

Nethex è alla ricerca di un IT Service Delivery Lead a Roma per supportare il Service Desk Manager e guidare l’evoluzione dei servizi IT Service Desk & Workplace Management. La risorsa coordinerà operativamente il team, monitorerà SLA/KPI e OT, e analizzerà dati per migliorare processi e servizi. Contratto a tempo indeterminato, sede Roma, full-time...

Arvato Supply Chain Solutions cerca un Service Delivery Agent da calcinate (BG) inserito nel team Loyalty & Healthcare. La risorsa si occuperà di gestire attività di back office logistico per clienti internazionali, riportando al Team Manager del progetto, lavorando presso la sede di Calcinate. Richiesta ottima conoscenza dell'inglese (C1), buon uso del PC...

The SIAD Group è presente con sedi in Europa e nel mondo ed è attivo nei settori Gas Industriali, Engineering, Healthcare, Gas Naturale e GPL. Guidati da valori di Solidità, Innovazione, Autenticità e Differenza, operiamo in contesti complessi e internazionali, sviluppando soluzioni tecnologiche avanzate per clienti in tutto il mondo. SIAD Macchine...

Descrizione dell’offerta di lavoro A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each...

JINGDONG Logistics is seeking a detail-oriented Service Provider Management professional to oversee relationships with third-party providers, ensuring high-quality, cost-effective services. You will develop onboarding processes, manage SLAs, monitor performance, and drive improvements across the supplier network. Candidates should have a business-focused...

IDEMIA Group’s IDEMIA Secure Transactions division is seeking a Customer Service Manager for its Milan area, with responsibilities to lead the Customer Service Team and oversee the full order-to-delivery process for key banking industry customers. You will collaborate with internal departments to deliver service excellence, manage contract delivery, and...