Field service specialist

2 giorni fa

Milano, Lombardia, Italia Salesforce, Inc. Tempo pieno


Key responsibilities
* demonstrate deep familiarity with scheduling, mobile asset management and integration technologies.
* understand market landscape, competition and technical architecture to position salesforce field service.
* provide actionable technical recommendations and drive usage at scale.
* lead technical design sessions, documenting workflows and architectures aligned with client objectives.
* develop customer champions and establish technical credibility through discovery calls.
* present executive‑level product demonstrations to c‑suite and vp stakeholders.
* translate business requirements into solution architectures and roadmaps leveraging field service assets and mobile capabilities.
* manage technical due‑diligence and risk assessment for complex mobile and scheduling deployments. Required qualifications
* minimum 7 years of experience in enterprise software pre‑sales, solution consulting or technical architecture, focusing on field service, asset management or mobile workforce solutions.
* bachelor’s degree in computer science, engineering, information systems, business or equivalent practical experience.
* deep expertise in salesforce field service (fsl) including scheduling optimization, mobile capabilities and asset management configuration.
* proven ability to design and present end‑to‑end solutions for large‑scale enterprise deployments.
* strong executive presence and experience delivering product demos to senior stakeholders.
* experience managing technical due‑diligence and risk assessment in complex deal cycles.
* familiarity with integration technologies (apis, middleware, iot). Preferred qualifications
* salesforce certifications (e.g., field service consultant, application architect, system architect).
* background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications).
* experience working with customer success, professional services or consulting teams.
* knowledge of agentforce ai‑driven scheduling or agentic workflow automation.
* track record of developing customer champions and technical trust‑based relationships. compensation & benefits
* base salary €117,600 – €144,000 per year (italy).
* incentive component tailored by grade level.
* professional development resources.
* ai‑driven productivity tools.

location:
milan, italy. #J-18808-Ljbffr