Product Support Specialist, Joint Replacement

h3The Job's Mission /h3 pWe are currently recruiting for b6 Product Support Specialist positions across the Triveneto region /b, preferably based in bPadova or Verona /b. /p pThe Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. /p pAdditional responsibilities include working with the local sales team to coordinate training and events and managing day-to-day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers. /p br/ h3Learn more about the Mako robot: /h3 br/ h3Learn more about the Joint Replacement implants: /h3 br/ h3Key Activities Accountabilities /h3 ul liServicing existing and new customer base within the theatre and clinical environment. /li liProviding support for MAKO robotic procedures, and manual joint replacement surgeries. /li liProviding theatre and wider HCP staff with training on Stryker products. /li liWorking closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class. /li liAuditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice. /li liUnderstanding the clinical application of the broader Stryker business to always offer customers the best possible solution. /li liConducting trials and evaluations of products in both theatre and the clinical environment as and when required. /li liImplementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group. /li liCommunicating essential features and benefits of products and their clinical application. /li liAlways demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light. /li liBehaving with integrity and delivering on commitments within required timescales. /li liObserving customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support. /li liMaintaining a basic business plan highlighting daily, weekly, and monthly objectives. /li liDeveloping an understanding of the local healthcare environment and regional strategy. /li liAdditional responsibilities as directed by RSM (Regional Sales Manager). /li /ul h3What you need /h3 h3Minimum

Qualifications:
/h3 ul liBachelor’s degree in engineering, healthcare or related experience/training in a medical, scientific, technical field /li liMinimum 3 years of experience working in healthcare /li liNative or C2 level of Italian and advanced level of English (C1 minimum) /li liStrong knowledge of the healthcare industry /li /ul h3Preferred

Qualifications:
/h3 ul liSales experience working with implants will be a plus /li liExperience working in Operating rooms /li liExperience working with tenders in regulated environments /liliMBA or Masters /li /ul h3Role details: /h3 ul libTerritory: North Italy /b /li libBased

Location:
/b preferably Padova or Verona /li libType: /bField /li libTravel percentage: /b 80% /li libPresence in OR: /b 50% /li /ul br/ h3What

We Offer
/h3 ul libCompany Car. /bAs this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services. /li libMAKO Product Training. /bTo become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery’s observation in the operating room and a final exam. /li libFlat hierarchies and responsibility. /b Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks. /li libWe grow talent. /b At Stryker

we offer
great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement. /li libTeam spirit engagement. /bWe create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions. /li libCompetitive salary. /b With us, you will receive a competitive salary commensurate with your job. /li libRecognition of your performance. /b At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level. /li /ul pStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and