High Jewelry Manager
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- and people-focused mindset. You collaborate with store teams, merchandising, and events to strengthen client relationships and brand desirability. This is a chance to shape expertise, storytelling, and learning in a top-tier luxury environment. Responsabilità
* Drive HJ business performance and strategic execution with store leaders
* Develop and nurture a Community of High Jewelry Experts; create training plans
* Collaborate with merchandising and cluster/zone teams to meet client needs
* Act as ambassador and relationship builder for top-tier HJ clients at appointments and events
* Lead Private Client Community leadership, engagement, and exclusive enrichment opportunities
* Coach and support sales teams through one-to-one strategy sessions
* Identify internal/external profiles for community participation and manage learning initiatives
* Ensure budget management and timely delivery of initiatives Requisiti fondamentali
* 8+ years in luxury watch/jewelry industry
* Previous client-facing role in luxury retail
* Gemology qualification
* Strong written, verbal, and presentation skills
* Ability to manage budgets
* Strong people management and development skills
* client relationship focus
* storytelling ability
* leadership and mentorship
* budget management
* training program development
* stakeholder management
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