Receptionist (m/w/d)
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Continuando accetti i nostri Termini & Informativa sulla privacy.
* Accogliere gli ospiti
* Operazioni di check-in e check-out
* Controllo degli arrivi, delle partenze e della contabilità
* Rispondere alle telefonate e alle e-mail
* Vendita di camere, ristoranti e trattamenti spa
* Attività organizzative e di concierge (ordinazione di extra, fiori, taxi, babysitting, altre richieste degli ospiti)
* Stretta collaborazione e comunicazione attiva con tutti i reparti (cucina, ristorante e housekeeping).
Skills:
* Capacità organizzative
* Capacità di problem solving
* Accuratezza e precisione
* Cordialità ed empatia con gli ospiti e il personale
* Capacità di lavorare in gruppo
* Ampie competenze linguistiche (tedesco, italiano e inglese) nello scrivere, leggere e parlare
* Motivazione, ambizione e desiderio di imparare
* Pensiero aperto, orientato alle soluzioni e creativo
* Familiarità con i software alberghieri ASA, Concierge, Correspondence Manager MIA, Additive, Hotel Kit
* Esperienza nel settore alberghiero e dell’ospitalità auspicabile
* Formazione in gestione alberghiera, turismo o settore economico MM
Benefits:
https://www.hotel-miramonti.com/it/mm-culture/owners-and-team/
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