Relocate to Lisbon, Portugal – Italian-Speaking Creator Support, Social Media

2 settimane fa

Monza, Lombardia, Italia CloserHire Tempo pieno
Be the go-to person for Italian content creators on a major digital platform — and live in Lisbon while you do it. This job is based in Lisbon, Portugal. Relocation is required — permanent accommodation is provided. Salary & package
* €1,391.83 gross per month if you arrange your own housing
* €1,059.34 gross per month with a room provided
* Health insurance and additional employee benefits

What you'll do
* Support Italian content creators by chat, email and phone
* Help them use the platform's tools, guidelines and policies correctly
* Follow complex cases through to a clear resolution
* Share recurring issues with internal teams to improve the product What you need
* Italian at C2 level, spoken and written, and English at B2 or above
* An interest in social media, content creation or technology
* Empathy, clear communication and good attention to detail
* Experience in customer support or digital services is a plus What's included
* Permanent accommodation for candidates moving from abroad
* Flexible hours, with possible hybrid or remote work depending on the operation
* Paid initial training and ongoing coaching Next start dates: 9 November
· 30 November