Critical Facility Technician
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Location:
Milan, Italy (Data Centre Operations)
About the Role
As a Critical Facility Technician, you will play a key role in ensuring our data centres operate smoothly, safely, and efficiently 24/7/365, supporting mission-critical services and preventing downtime. You will be responsible for the inspection, operation, and maintenance of critical infrastructure, working in a highly technical and demanding environment that rewards expertise and reliability.
* Perform preventive and corrective maintenance on mechanical & electrical systems
* Carry out routine inspections of critical equipment, rooms, and infrastructure
* Monitor and respond to alarms from systems such as BMS and PMS
* Act as first responder to incidents, ensuring proper escalation
* Execute isolations and reinstatement of Electrical, Cooling, Fire & Gas systems
* Ensure all plant equipment runs at optimal efficiency
* Manage and log work activities in the Ticketing and CMMS Systems
* Support cross-functional teams and manage service providers and suppliers
* Perform root cause analysis and support continuous improvement initiatives
* Ensure compliance with safety regulations, internal procedures, and SLAs
* Support IT infrastructure and network installations (rack, fibre, copper)
* Participate in customer interactions and technical solution discussions Depending on operational needs, you will work under:
* Business hours with on-call duty for 24/7 coverage
* Working conditions and compensation follow local regulations and site agreements.
* Background in Electrical or Mechanical disciplines (or equivalent experience)
* Experience in Data Center or critical environments (preferred)
* Strong troubleshooting and technical problem-solving capabilities
* Ability to work both independently and within a team
* Detail-oriented with strong operational awareness
* Comfortable using IT systems and operational tools
* Good communication skills, with fluent English
* On-site role within high-availability Data Centers
* Strict adherence to Health & Safety standards and PPE requirements
* Work in a mission-critical, high-tech environment
* Be part of a collaborative and safety-focused team
* Gain exposure to advanced infrastructure and operational best practices
* Opportunity for continuous learning and professional development Equal Opportunity Statement Vaultica is committed to diversity and inclusivity in the workplace. #J-18808-Ljbffr
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