Key Account Manager

5 giorni fa

Torino, Piemonte, Italia Topcon Electronics Tempo pieno
Overview As a Key Account Manager, you will cultivate strategic customer relationships and identify growth opportunities across the lifecycle. You will coordinate cross-functional teams to deliver a high-quality post-sales experience and ensure profitability. This role focuses on expanding value with existing accounts while exploring new commercial opportunities. You’ll work in an international, collaborative environment shaping long-term partnerships and customer success. Retribuzione / Benefits
* Hybrid working: 2 days in Turin office, 3 days from home
* Gross annual salary EUR 45,000-55,000
* Variable bonus
* Meal vouchers
* Flexible working arrangements
* Learning opportunities Responsabilità
* Manage and grow long-term relationships with strategic customers
* Identify upselling and cross-selling opportunities to drive profitable growth
* Prepare and negotiate technical and commercial proposals, amendments and renewals
* Build business cases with Sales, Delivery Management, Finance and Administration
* Coordinate internal teams to address customer needs and ensure post-sales excellence
* Monitor contract profitability, budgets, order acquisition and invoicing support
* Share customer and solution feedback to steer product development Requisiti fondamentali
* Degree in a technical or business-related field
* At least 5 years of B2B account management or customer management experience
* Proven success growing business with existing customers and managing complex, long-term contracts
* Strong negotiation, consultative selling, financial analysis and forecasting skills
* Excellent relationship-building, communication, problem-solving and cross-functional collaboration skills
* Excellent English; additional languages are an advantage
* Availability for international travel (~25%)
* relationship-building
* communication
* problem-solving
* cross-functional collaboration
* negotiation
* consultative selling