Reactive Group Sales Manager
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* Identifying, developing, and managing group opportunities for meetings, incentives, conferences, and events
* Developing and implementing sales strategies to maximize revenue and market share in the group segment
* Managing the full sales cycle from prospecting to contract signing and post-sale follow-up
* Building and maintaining relationships with clients, event planners, travel agencies, DMCs, and key accounts
* Preparing tailored proposals, contracts, and presentations
* Conducting site inspections and sales appointments to showcase facilities
* Monitoring market trends and competitor activity to enhance performance
* Collaborating with Revenue Management to optimize pricing and availability
* Coordinating with Events, Operations, and Catering to ensure flawless event execution
* Maintaining accurate client, pipeline, and contract data in Marriott sales systems
* Reporting on sales, forecasts, and performance to leadership
* Ensuring compliance with Marriott International sales standards
* Contributing to achievement of revenue and production goals
* Providing expertise on local destination to support selling efforts
* Verifying e-channels/websites have up-to-date property details
* Supporting sales initiatives as directed by GM or leadership
* Delivering service excellence to drive customer loyalty
* Liaising with Sales to pursue new group/catering business and meet revenue goals
* Collaborating across channels to educate on property attributes and business needs
* Searching for new opportunities through market knowledge and client insights Requisiti fondamentali
* Hotel sales, group sales, MICE, events or related commercial role experience
* Strong negotiation, communication, and relationship-building skills
* Customer-focused mindset with tailored solution delivery
* Proactive, organized, results-oriented approach
* Analytical skills to interpret market trends and sales data
* Comfort working in international, multicultural environments
* Experience using CRM and hotel sales systems
* Excellent cross-department collaboration
* Fluency in Italian and English; additional languages advantageous
* negotiation
* relationship-building
* customer-focused mindset
* CRM platforms
* hotel sales systems
* business development tools
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