Senior Merchandising Consultant

1 giorno fa

Pavia, Lombardia, Italia RELEX Solutions Tempo pieno

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Overview As a SeniorMerchandising Consultant, you will drive category management engagements using our AI-powered platform. You translate customer strategy into effective configurations, guiding stakeholders toward better ways of working. You work across discovery, design, and go-live, balancing advisory insight with hands-on implementation. You’ll collaborate with cross-functional teams to deliver measurable outcomes and enable adoption through change management and training. This role offers a meaningful opportunity to shape merchandising processes at scale within a fast-growing software company. Retribuzione / Benefits
* international career and learning opportunities
* flexible work options
* culture that supports voice and authenticity
* meaningful work with real impact
* growth opportunities within a fast-growing software company
* collaborative, diverse global community Responsabilità
* Lead customer engagements across category management solutions from discovery to go-live
* Facilitate discovery and design workshops, structuring conversations and ensuring the right stakeholders are involved
* Introduce industry best practices and design future-state processes that move beyond current practices
* Support change management by explaining impacts and proposing better paths
* Configure the platform to align with customer strategy, with backend support from technical consultants
* Build, test, and validate configurations; guide customers through User Acceptance Testing
* Utilize AI-assisted tooling to rapidly develop configurations, queries, dashboards, and lightweight automations
* Establish KPI baselines and measurement frameworks pre-go-live and develop analytical queries for insights and business case tracking
* Support training and user adoption, building confidence in day-to-day usage
* Cultivate relationships with operational teams and senior stakeholders as a trusted contact
* Contribute to pre-sales activities including demos, RFI responses, and ROI analyses Requisiti fondamentali
* 7+ years of hands-on experience in category management, merchandising, space planning, pricing, promotions, or related functions at retailers or suppliers
* Experience leading customer-facing engagements in consulting, implementation, or as an internal programme lead
* Strong analytical and problem-solving abilities with comfort handling large datasets
* Ability to translate customer strategy into software configurations
* Willingness to adopt AI-assisted tooling to accelerate delivery
* Ability to lead change across functions and connect category management to broader business areas
* Self-directed and collaborative work style with proactive relationship-building
* Fluent in English and Italian; willingness to travel up to 25%
* change management
* stakeholder management
* communication
* SQL
* AI-assisted tooling familiarity
* platform configuration and testing

Senior Merchandising Consultant

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