Sales Engineer

Summary Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits. Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Inc. family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, and better efficiencies through our forward-thinking technologies and services. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit. As part of its growth and expansion in the European market Distech Controls is hiring a Sales Support Engineer (SSE) to join the Italian team,working remotely from Northern Italy, ideally from the Milan area. This role is reporting to the European Sales Support Engineer Manager based in the EMEA headquarter in Brignais (Lyon city region, south of France). You will play a strategic as an SSE role, you are the technical referent and the solution architect to support the sales team and the system integrators ecosystem (System Integrators, OEM, FM companies, Digital service companies, etc.) in the Distech Controls solutions adoption. Key Tasks & Responsibilities
* In collaboration with the Sales team, you will be in charge of the technical relationship with customers and you will be required to carry out punctual actions on site.
* Support the sales team during the solutions presentations, demonstrations and solutions onboarding to our customers.
* Lead physical or remote meetings for system integrators on technical developments, solutions design and new products introductions.
* Support and assist system integrators on first projects, on specific strategic projects, and projects with new products to guarantee the proper completion and the success of the project.
* Design the content and lead information sessions in collaboration with the Demand Generation team with design offices throughout the country.
* The experience gained during customer projects with new products will allow you to share your skills with the technical support and training teams.
* Exchanges and experience with customers allow you to be an important player in the evolution and development of future new products with the R&D and Product Management departments.
* In collaboration with the marketing and communication department, you will be involved in product launches and at the company's various commercial events (webinars, trade shows, roadshows, partner/customer meetings...).
* Manage projects independently and be able to involve departments/people necessary with periodic team sharing (variable schedule depending on the client, criticality of the project, etc.). Minimum Experience Required
* An engineer or equivalent with at least 5 years' experience in the field of building automation.
* Programming knowledge in PLC languages of various brands.
* Proficient in BMS systems (Building’s communication protocols, BACnet, Modbus, LonWorks, Niagara will be a plus)
* Knowledge in the IoT and IT protocols, API REST, JSON, MQTT, IoT Hub, Node-RED, etc.
* Knowledge of IT networks and cybersecurity standards.
* Knowledge in the field of the cloud with the associated architectures and principles.
* A spirit of synthesis allowing you to make the link between field requests and the enhancement of OT/IT/EDGE/CLOUD solutions
* Excellent communication skills both orally and in writing. A good English level is essential.
* Recognized for your pedagogical approaches, your ability to work in a team and to manage priorities in the handling of our clients' emergency situations.
* Travel in the region is expected (40% of the time) Distech Controls Inc. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system