SNOW Software Engineer 1

pbWho We Arebr/ /bWe drive innovation from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing more than 90 nations in over 30 countries. With SAP at our core and a strong ecosystem of partners, we continuously improve solutions and technology to make them work for companies and their people. /ppbWho We Arebr/ /bWe drive innovation from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing more than 90 nations in over 30 countries. With SAP at our core and a strong ecosystem of partners, we continuously improve solutions and technology to make them work for companies and their people.br/As part of NTT DATA, a global business and technology services and digital infrastructure leader, we work with organizations worldwide on complex transformation and operations topics. You will join an international environment where collaboration, ownership and continuous learning are part of everyday delivery.br/We are looking for an experienced bSAP SCM and Logistics Consultant /b with a strong understanding of SAP interfaces, application monitoring and incident management to support a large-scale SAP S/4HANA environment.br/The role combines supply chain process knowledge, interface monitoring and cross-functional coordination. You will work with business stakeholders, SAP Product Teams, application owners and technical teams to ensure that integration errors between SAP S/4HANA and connected systems are identified, classified and routed through the appropriate support processes.br/bWhat You Will Be Doingbr/ /b /pulliPartner with SAP Product Teams and owners of connected or satellite applications to identify, analyze and catalogue interface errors. /liliAnalyze integration issues and distinguish technical errors that require IT support from business or user-related errors that require action from end users. /liliDetermine the relevant business context for each error, including material, document number, organizational unit and other process-specific information. /liliDefine and maintain troubleshooting instructions, error catalogues and clear user guidance for business-related errors. /liliTranslate monitoring needs into requirements for automated incident or ticket creation and end-user notifications. /liliCoordinate implementation with the technical teams responsible for integration, monitoring, automation and IT service management. /liliFollow up on delivery, resolve cross-team dependencies and ensure that agreed monitoring scenarios are implemented end to end. /liliTest monitoring, ticketing and notification scenarios and validate the results with business and technical stakeholders. /liliPrepare operational documentation and support communication, enablement and training activities for end users. /liliIndependently drive topics across business, SAP application, integration and technical support teams. /li /ulbWhat You Will Bring Alongbr/ /bulliProfessional experience with SAP S/4HANA and SAP Supply Chain or Logistics processes, such as MM, SD, EWM or closely related areas. /liliA practical understanding of end-to-end logistics processes and the business objects exchanged between SAP and connected systems. /liliGood knowledge of SAP interfaces and integration concepts, including how SAP applications interact with external or satellite systems. /liliExperience with interface or application monitoring, troubleshooting and incident or error management. /liliThe ability to analyze technical symptoms while also identifying the business impact and the action required from users or support teams. /liliExperience in complex SAP application landscapes, ideally within an Application Management Services or support environment. /liliStrong stakeholder management and coordination skills, with the confidence to work across functional and technical teams. /liliA structured, ownership-driven approach and the ability to move topics forward independently. /liliExperience with testing, documentation and clear communication to end users. /liliGerman language skills at B2 level or above and a good command of English. /liliSAP EWM experience, particularly integration between SAP S/4HANA and EWM. /liliExposure to SAP Integration Suite or Cloud Integration, formerly CPI, or SAP PI and PO. /liliKnowledge of integration technologies such as IDoc, RFC, qRFC and APIs. /liliExperience with ServiceNow or a comparable IT service management platform. /liliExposure to Kinaxis or Blue Yonder Transportation Management. /liliExperience with automated monitoring platforms such as ignio. /li /ul #J-18808-Ljbffr