Customer Success — Italy
3 giorni fa
Monza, Lombardia, Italia
Waiterr
Tempo pieno
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Carry Italian venues from onboarding to long-term champion. Native Italian + hospitality background. You will turn new accounts into long-term champions. The team is part teacher, part troubleshooter, part operations consultant.
Responsibilities:
* Onboard new venues from kickoff to first month-end close.
* Run quarterly business reviews and proactive health-checks.
* Drive expansion and reduce churn through proven playbooks.
* Feed product with structured insight from the field.
Requirements:
* 3+ years in customer success, account management or hospitality operations.
* Calm under pressure — you have closed at least one shift in your life.
* Strong written and verbal communication in English and one local language. #J-18808-Ljbffr
Responsibilities:
* Onboard new venues from kickoff to first month-end close.
* Run quarterly business reviews and proactive health-checks.
* Drive expansion and reduce churn through proven playbooks.
* Feed product with structured insight from the field.
Requirements:
* 3+ years in customer success, account management or hospitality operations.
* Calm under pressure — you have closed at least one shift in your life.
* Strong written and verbal communication in English and one local language. #J-18808-Ljbffr