Assistant in Training
4 giorni fa
Lequio Tanaro, Piemonte, Italia
The Buckle, Inc.
Tempo pieno
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pThe Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared. /ph3Essential Duties and Responsibilities /h3pThis description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /ph3Sales Generation and Guest Service /h3ulliGreet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest /liliEager and assertive to answer questions regarding the store and its merchandise /liliRecommend, select, and help locate or obtain merchandise based on Guest needs and desires /liliAnticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience /liliDemonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team /liliMaintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices /liliRemain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG) /liliAchieve personal sales-per-hour, average sales and total net sales goals set by Store Management /liliProvide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area /liliKnowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity /liliFill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals /liliMeets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. /liliInvestigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. /liliMaintain and build good Guest relationships to develop a client based business /liliLead by example with a high level of showmanship, excellent customer service and attentiveness /liliRecognize and communicate Guest Levels with the Team /liliPassion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates /liliCoachable; consistently welcomes feedback from Manager to improve sales presentations /liliConsistently perform leadership actions and maintain high standards, whether or not the Manager is present /liliPlan sales goals with Store Manager /liliDemonstrate ownership of store’s sales performance (Sales, Average sale, Business builders, Denim) /liliPassion for product education and showmanship to create results /li /ulh3Teammate Recruiting, Training and Development /h3ulliConsistently recognize recruiting opportunities by utilizing Jobs Careers cards, email referrals and Teammate Recommend /liliCoach and create relationships through Guest Loyalty and Guest Preferred /liliDevelop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis /liliMaintain a positive attitude at all times creating a positive floor culture /liliDemonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders /liliParticipate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker /liliMotivate Teammates to initiate and complete daily tasks set by Store Management /liliPersonal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests /liliCreate and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in /liliExecute actions from de