Guest Experience Supervisor

Aman Group is seeking a Spa Receptionist Supervisor for Aman Rosa Alpina in the Dolomites. You will be a primary contact for spa guests, delivering calm, personalized service and ensuring every detail meets luxury standards. Ideal candidates have 2–3 years in spa reception or similar roles, excellent English and Italian, and a passion for wellness and...

Starhotels Cristallo Palace in Bergamo is seeking a Guest Service Agent to be the friendly first contact for guests, managing check-in/check-out and supporting the team during night shifts. You will respond promptly to inquiries, stay updated on hotel services and events, and ensure Front Desk standards and safety compliance while providing outstanding...

MEININGER Hotels cerca un Customer Care Executive ibrido per Milano, in grado di assistere gli ospiti prima, durante e dopo il soggiorno. Ruolo multicanale (telefono, email, chat, social) con attenzione al dettaglio e alle esigenze dei clienti. Richiesta esperienza nel servizio clienti, ottima comunicazione in italiano/inglese e tedesco (min. B1). Offriamo...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

Melia Hotels International S.A.(Meliá) seeks a dedicated professional for a role in Food & Beverage in Milano. The position focuses on delivering high-level customer service and supervising a team to meet the hotel’s standards. Ideal candidates will have at least 2 years of wait staff experience, with strong leadership and communication skills in English...

JPT GROUP Agenzia per il Lavoro Divisione Permanent - Filiale di Bergamo cerca una Receptionist per un hotel di Bergamo. La risorsa accoglie gli ospiti, gestisce l’helpdesk delle prenotazioni e coordina check-in e check-out, offrendo assistenza durante il soggiorno. Si richiede inglese livello B2/C1, disponibilità al turno notturno e buona padronanza del...

Mandarin Oriental Milan seeks a Host/Hostess to join the RB&E team in Milan. You will deliver a warm, professional welcome and manage reservations to ensure a seamless dining experience in line with Mandarin Oriental standards. The role requires bilingual English and Italian communication, strong guest service, and the ability to handle multiple tasks in a...

Based at the Mandarin Oriental, Milan within the SPA Department, the Spa Receptionist provides the highest level of guest-focused service to ensure the guest experience is beyond expectations and aligned with our Legendary Quality Experiences. The Spa Receptionist reports to the Spa Manager. This is a full-time position requiring fluency in English and...

UNA Italian Hospitality cerca una Receptionist turnante per UNA Hotels Cusani a Milano (MI). Ruolo chiave nel front office, gestisce check-in, check-out e upselling, garantendo un’esperienza ospite impeccabile. Richiesta esperienza analoga, inglese fluente e disponibilità a turni diurni/serali. Contratto a tempo determinato di 1 anno con prospettiva di...