Product Support Specialist, Joint Replacement

pWork Flexibility: Field-based /ph3The Job's Mission /h3pWe are currently recruiting for 6 Product Support Specialist positions across the Triveneto region, preferably based in Verona or Padova The Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. Additional responsibilities include working with the local sales team to coordinate training and events and managing day-to-day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers. /ppLearn more about the Mako robot: /ppLearn more about the Joint Replacement implants: /ph3Key Activities Accountabilities /h3ulliServicing existing and new customer base within the theatre and clinical environment. /liliProviding support for MAKO robotic procedures, and manual joint replacement surgeries. /liliProviding theatre and wider HCP staff with training on Stryker products. /liliWorking closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class. /liliAuditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice. /liliUnderstanding the clinical application of the broader Stryker business to always offer customers the best possible solution. /liliConducting trials and evaluations of products in both theatre and the clinical environment as and when required. /liliImplementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group. /liliCommunicating essential features and benefits of products and their clinical application. /liliAlways demonstrating outstanding ethics. /liliTreating customers and other employees with respect and representing Stryker in the best possible light. /liliBehaving with integrity and delivering on commitments within required timescales. /liliObserving customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support. /liliMaintaining a basic business plan highlighting daily, weekly, and monthly objectives. /liliDeveloping an understanding of the local healthcare environment and regional strategy. /li /ulpAdditional responsibilities as directed by RSM (Regional Sales Manager). /ph3What you need /h3ulliMinimum

Qualifications:
Bachelor's degree in engineering, healthcare or related experience/training in a medical, scientific, technical field. /liliMinimum 3 years of experience working in healthcare. /liliNative or C2 level of Italian and advanced level of English (C1 minimum). /liliStrong knowledge of the healthcare industry. /li /ulh3Preferred Qualifications /h3ulliSales experience working with implants will be a plus. /liliExperience working in Operating rooms. /liliExperience working with tenders in regulated environments. /liliMBA or Masters. /li /ulh3Role details /h3ulliTerritory: North Italy /liliBased

Location:
preferably Padova or Verona /liliType: Field /liliTravel percentage: 80% /liliPresence in OR: 50% /li /ulh3What

We Offer
/h3pCompany Car. As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services. /ppMAKO Product Training. To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery's observation in the operating room and a final exam. /ppFlat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks. We grow talent. At Stryker

we offer
great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement. /ppTeam spirit engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions. /ppCompetitive salary. With us, you will receive a competitive salary commensurate with your job. /ppRecognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level. /ppStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts