Operations Manager, Customer Fulfillment
9 ore fa
Passo Corese, Lazio, Italia
Amazon
Tempo pieno
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Overview In this role you lead a team of Area Managers at an Amazon Fulfilment Centre, driving operational excellence to meet performance targets. You orchestrate shifts, partner with HR, Finance, Safety and Security, and design site-wide initiatives to improve safety, quality and productivity. You will mentor managers, influence cross-functional teams, and shape daily operations to support fast, reliable customer fulfilment in a dynamic logistics environment. This is a chance to impact how we scale operations and deliver value across regions. Retribuzione / Benefits
* competitive salary
* stock units
* site performance-related pay
* employee discount
* statutory benefits
* diverse and inclusive culture Responsabilità
* Manage and develop a team of Area Managers
* Lead operational teams on a shift, addressing issues and improving site performance
* Analyse shift performance against business objectives and implement improvement actions
* Collaborate with HR, Finance, Health and Safety, and Security
* Design and deliver site-wide initiatives to enhance operational performance Requisiti fondamentali
* Degree
* Experience in people and stakeholder management
* Advanced proficiency in English; intermediate proficiency in the local language
* Experience using data or anecdotes to influence business decisions
* Experience in production and supply chains
* Ability to lead large, diverse teams in fast-paced logistics/distribution/manufacturing environments
* Strong communication skills (verbal and written)
* Ability to manage details, perform root cause analysis, and analyze generated data
* Willingness to relocate if necessary
* Willingness to work shifts including weekends in a 7/365 environment
* strong communication (verbal and written)
* leadership and mentoring
* change readiness
* data analysis
* root cause analysis
* Lean, Six Sigma and Kaizen (preferred)
* competitive salary
* stock units
* site performance-related pay
* employee discount
* statutory benefits
* diverse and inclusive culture Responsabilità
* Manage and develop a team of Area Managers
* Lead operational teams on a shift, addressing issues and improving site performance
* Analyse shift performance against business objectives and implement improvement actions
* Collaborate with HR, Finance, Health and Safety, and Security
* Design and deliver site-wide initiatives to enhance operational performance Requisiti fondamentali
* Degree
* Experience in people and stakeholder management
* Advanced proficiency in English; intermediate proficiency in the local language
* Experience using data or anecdotes to influence business decisions
* Experience in production and supply chains
* Ability to lead large, diverse teams in fast-paced logistics/distribution/manufacturing environments
* Strong communication skills (verbal and written)
* Ability to manage details, perform root cause analysis, and analyze generated data
* Willingness to relocate if necessary
* Willingness to work shifts including weekends in a 7/365 environment
* strong communication (verbal and written)
* leadership and mentoring
* change readiness
* data analysis
* root cause analysis
* Lean, Six Sigma and Kaizen (preferred)