System Engineer II, Network

h3Job Description Summary /h3pThe System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services. /ph3Entity /h3pMedical University Hospital Authority (MUHA) /ph3Worker Type /h3pEmployee /ph3Worker Sub-Type /h3pRegular /ph3Cost Center /h3pCC SYS
- IS Network Infrastructure and Security Engineering /ph3Pay Rate Type /h3pSalary /ph3Pay Grade /h3pHealth-29 /ph3Scheduled Weekly Hours /h3p40 /ph3Job Description /h3pThe System Engineer II, Network reports to the Manager, Network Infrastructure and Security Engineering in support of MUSC’s academic, research and healthcare missions. Under general supervision, this position supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions. Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency. The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks. Additional Skills required for the position include routing, switching, VOIP, wireless networks, IP address management, VPN, firewalls, and authentication services. /ph3Additional

Job Description
/h3h3Required Education/Skills/Work

Experience:
/h3pA high school diploma and six years directly related experience; or a bachelor’s degree and two years directly related experience required; or a Masters’ Degree in a related field. Four years of Network experience is preferred. Excellent interpersonal, analytical, customer service and communication skills required. /ppExperience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications. Knowledge of communication or information systems, voice and data networking operations. Knowledge and technical expertise in networking protocols, security, and wireless communications. /ph3Physical Requirements /h3ullibMobility Posture /bulliStanding: Continuous /liliSitting: Continuous /liliWalking: Continuous /liliClimbing stairs: Infrequent /liliWorking indoors: Continuous /liliWorking outdoors (temperature extremes): Infrequent /liliWorking from elevated areas: Frequent /liliWorking in confined/cramped spaces: Frequent /liliKneeling: Infrequent /liliBending at the waist: Continuous /liliTwisting at the waist: Frequent /liliSquatting: Frequent /li /ul /lilibManual Dexterity Strength /bulliPinching operations: Frequent /liliGross motor use (fingers/hands): Continuous /liliFirm grasping (fingers/hands): Continuous /liliFine manipulation (fingers/hands): Continuous /liliReaching overhead: Frequent /liliReaching in all directions: Continuous /liliRepetitive motion (hands/wrists/elbows/shoulders): Continuous /liliFull use of both legs: Continuous /liliBalance coordination (lower extremities): Frequent /li /ul /lilibVision Sensory /bulliMaintain corrected vision 20/40 (one or both eyes): Continuous /liliRecognize objects (near/far): Continuous /liliColor discrimination: Continuous /liliDepth perception: Continuous /liliPeripheral vision: Continuous /liliHearing acuity (with correction): Continuous /liliTactile sensory function: Continuous /liliGross motor with fine motor coordination: Continuous /li /ul /lilibWork Environment Conditions /bulliEffective stress management: Continuous /liliRotating shifts: Frequent /liliOvertime as required: Freque