Technical employee AM Automatic Machines Published: 21/03/2025

AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.

Responsibilities:
Provide remote support to field technicians for fault resolution Assist in configuration changes and explain product functionalities Analyze technical issues remotely Open service tickets to report malfunctions

Requirements:

Experience:
At least 5 years in a similar role (technical support and maintenance)

Skills:
Basic knowledge of electronics and IT Strong planning skills and ability to work toward objectives High learning aptitude Preferred: basic knowledge of data networks Soft

Skills:
Goal-oriented and flexible Excellent communication and interpersonal skills Problem-solving and proactive attitude

What we offer
Initial training on our products Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)

Location:
Brescia or nearby province

Working Hours
Full-time Monday to Friday Contract Type: Company cafeteria Additional Compensation: Performance bonus Overtime pay Thirteenth-month salary

Experience:
Technical Support Employee: 3 years (preferred) #J-18808-Ljbffr