Field services Engineer CT- PET
8 ore fa
Varese, Lombardia, Italia
GE Healthcare
Tempo pieno
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Overview As a Field Service Engineer, you install, configure, maintain, and repair medical equipment to ensure optimal performance and regulatory compliance. You will work within a cross-functional team to support one modality, train staff, and perform preventive and corrective maintenance with a focus on safety and quality. You’ll document activities, engage with customers, and escalate complex issues while contributing to service-led growth. This role combines hands-on technical work with data-driven improvement and close collaboration with healthcare teams. Responsabilità
* Install and configure a range of medical equipment focusing on one modality
* Conduct testing and calibration to ensure optimal performance
* Train healthcare staff on operation and basic troubleshooting
* Perform preventive maintenance and corrective operations of moderate complexity
* Capture and maintain accurate work documentation, including debriefing, parts ordering, and KPI metrics
* Apply and coach to ensure EHS and compliance standards are met
* Leverage customer knowledge to assist with contract and on-demand revenue growth
* Escalate complex problems to experienced peers
* Lead communications with customers and serve as escalation point for concerns, including installations
* Remote fixing and equipment diagnostics Requisiti fondamentali
* Proficient in CT PET, Nuclear Medicine modalities; developing knowledge in another
* Knowledge of Lean & Continuous Improvement principles
* English and Italian: Read, understand, and hold conversations
* Strong written and verbal communication skills
* Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings
* Comfortable using digital tools to analyze performance data and communicate results through structured presentations
* Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination
* Technical curiosity
* Safety-first mindset
* Collaboration and one-team approach
* CT PET, Nuclear Medicine modalities
* Lean & Continuous Improvement principles
* Excel, PowerPoint, data analysis and presentation tools
* Install and configure a range of medical equipment focusing on one modality
* Conduct testing and calibration to ensure optimal performance
* Train healthcare staff on operation and basic troubleshooting
* Perform preventive maintenance and corrective operations of moderate complexity
* Capture and maintain accurate work documentation, including debriefing, parts ordering, and KPI metrics
* Apply and coach to ensure EHS and compliance standards are met
* Leverage customer knowledge to assist with contract and on-demand revenue growth
* Escalate complex problems to experienced peers
* Lead communications with customers and serve as escalation point for concerns, including installations
* Remote fixing and equipment diagnostics Requisiti fondamentali
* Proficient in CT PET, Nuclear Medicine modalities; developing knowledge in another
* Knowledge of Lean & Continuous Improvement principles
* English and Italian: Read, understand, and hold conversations
* Strong written and verbal communication skills
* Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings
* Comfortable using digital tools to analyze performance data and communicate results through structured presentations
* Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination
* Technical curiosity
* Safety-first mindset
* Collaboration and one-team approach
* CT PET, Nuclear Medicine modalities
* Lean & Continuous Improvement principles
* Excel, PowerPoint, data analysis and presentation tools