Quality Manager, dnata Italy

12 ore fa

Monza, Lombardia, Italia Emirates Group Tempo pieno
Overview As a Quality Manager, you will oversee certification and compliance across Airport Operations Italy, driving QMS improvements and ensuring regulatory and customer adherence. You’ll lead audits, manage non-conformities, and steer continuous improvement in quality, safety, and security. The role sits within a global aviation services setting and offers impact through certifications and audits. You will engage with customers, regulators, and internal stakeholders to uphold dnata’s quality standards and inclusive culture. Retribuzione / Benefits
* Smart Working policy (max. 8 days per month)
* Meal vouchers
* salary range 55,000–65,000 gross per year Responsabilità
* Develop, maintain and improve the Quality Management System (QMS) across functions
* Ensure compliance with regulatory, customer, company, ISAGO/ISO and aviation requirements
* Lead Quality Assurance and Quality Control via audits, inspections and process reviews
* Coordinate internal and external audits and report risks to senior management
* Manage non-conformities and corrective/preventive actions using Issue and Action Management
* Monitor KPIs, incidents and trends to drive improvements in quality, safety, security and environmental performance
* Support achievement and maintenance of ISO certifications
* Act as the primary quality contact for customers, regulators and authorities
* Promote dnata’s Vision, Mission, Values and a respectful, inclusive culture Requisiti fondamentali
* Bachelor’s degree in Business, Engineering or related field
* Minimum 5 years’ experience in quality systems, audits, compliance and continuous improvement in airport/ground handling operations
* Strong knowledge of QMS, auditing principles, aviation regulations and standards
* Strong communication and stakeholder management skills
* Excellent planning, analytical and time management abilities
* Collaborative cross-functional work capability
* Fluency in English and Italian
* communication
* stakeholder management
* collaboration
* Quality Management Systems (QMS)
* auditing principles
* aviation regulations