Assistant Director of Sales

pAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. /p pMandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. /p h3About Mandarin Oriental, Rome /h3 pbMandarin Oriental, Rome /b will offer a rare urban retreat set across ten 19th-century villas, surrounded by lush gardens yet only moments from the city’s iconic landmarks. The hotel will feature 108 elegantly designed rooms and suites, many with private terraces or gardens, crafted by renowned designers Gilles Boissier. With six distinctive restaurants and bars, including a rooftop Mandarin Bar with sweeping city views, the property will blend tranquil residential charm with contemporary Roman sophistication. /p h3The Role /h3 pThe Assistant Director of Sales plays a key role in driving revenue growth, strengthening market share, and expanding awareness of Mandarin Oriental, Rome across targeted business segments. /p pReporting to the Director of Sales, this position supports the development and execution of the hotel's commercial strategy, whilst contributing to the leadership of the Sales team. The successful candidate will actively cultivate key relationships, identify new business opportunities, and represent the hotel within local and international luxury travel markets. /p pThis role requires a commercially driven professional with a passion for luxury hospitality, strong relationship-building skills, and the ability to inspire confidence in both clients and colleagues. /p h3Key Responsibilities /h3 pAs Assistant Director of Sales, you will be responsible for: /p ul liDeveloping and maintaining strong relationships with existing and prospective clients to drive revenue growth and increase market share. /li liIdentifying, targeting, and securing new business opportunities across assigned market segments. /li liSupporting the Director of Sales in the implementation of the hotel's commercial strategy and annual sales plan. /li liAnalysing account performance, market trends, and competitor activity to identify opportunities and recommend strategic actions. /li liPlanning, organising, and participating in sales calls, client meetings, familiarisation trips, site inspections, and hosted events. /li liRepresenting Mandarin Oriental, Rome at trade shows, industry events, and networking functions. /li liBuilding long-term partnerships with key corporate, leisure, travel trade, and luxury consortia accounts. /li liManaging lead generation, qualification, conversion, and follow-up to maximise revenue opportunities. /li liPreparing compelling presentations and proposals that communicate the unique positioning and experiences of Mandarin Oriental, Rome. /li liEnsuring all account activity, client interactions, and sales opportunities are accurately maintained within company systems. /li liCollaborating closely with Revenue Management, Marketing, Reservations, and Operations teams to deliver commercial objectives. /li liActing as a brand ambassador and consistently upholding the values and service philosophy of Mandarin Oriental Hotel Group. /li /ul h3What We Are Looking For /h3 pAs Assistant Director of Sales, we expect from you: /p ul liPrevious experience in a senior sales or sales management role within luxury hospitality. /li liStrong understanding of luxury travel, corporate, leisure, and key account management segments. /li liProven ability to develop business opportunities and achieve revenue targets. /li liExceptional relationship-building, negotiation, and influencing skills. /li liStrong commercial acumen and analytical capabilities. /li liExcellent communication and presentation skills. /li liAbility to thrive in a fast-paced and dynamic environment. /li liHighly organised with strong attention to detail. /li liCollaborative leadership style with the ability to motivate and support team members. /li liFluency in English is essential; Italian and additional languages would be advantageous. /li /ul h3What

We Offer
/h3 pAt Mandarin Oriental, we believe in investing in our colleagues and creating exceptional career journeys. /p pAs a member of the Mandarin Oriental family, you will enjoy: /p ul liLearning Development opportunities designed to support your long-term career growth. /li liMOstay Programme, offering complimentary stays and preferential rates across our global portfolio. /li liColleague Wellness initiatives focused on supporting your physical, mental, and emotional wellbeing. /li liCompetitive benefits and recognition prog