Milan-Based SaaS Customer Success Manager – Growth

Overview: As a Customer Success Manager (CSM), you will be the primary advocate, trusted advisor, and strategic partner for a dedicated portfolio of clients. Working at the intersection of Sales, Product, and Support, you will ensure our customers maximize the value of the Tulip platform and achieve their business goals. In this role, you will own a...

Responsibilities: Overview: As a Customer Success Manager (CSM), you will be the primary advocate, trusted advisor, and strategic partner for a dedicated portfolio of clients. Working at the intersection of Sales, Product, and Support, you will ensure our customers maximize the value of the Tulip platform and achieve their business goals. In this role, you...

TechTree is seeking a Customer Success / Account Manager to nurture an existing client base of dental clinics in Italy. The role is based in Milan with a hybrid schedule, roughly one day per week in the office after onboarding. You will own relationships from onboarding through renewal, drive product adoption, coordinate with support, and identify upsell...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Italy. As a Customer Success Manager, you will own the post-implementation customer journey, ensuring customers adopt, engage with, and realize lasting value from an innovative hospitality SaaS...

Customer Success / Account Manager — own retention, adoption, and upsell across an existing client base. Milan, hybrid. Our client is a cloud-based practice-management platform for dental clinics, helping practices run scheduling, patient records, and billing more efficiently as they grow their customer base across Italy. This role owns the relationship...

At Lexroom we set the bar for legal AI - clear, fast, and built for trust.In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe.Our mission is clear: make the law faster, clearer, and more reliable , giving lawyers, law firms, and companies the time and confidence to focus on what...

Fanplayr is a Customer Experience Personalization Platform that helps brands unlock the full potential of their digital properties. By capturing and acting on first‑party behavioral data in real time, Fanplayr transforms how brands engage with their online audiences, turning their website’s anonymous traffic into meaningful, revenue‑generating...

We are now looking for a Customer Success Manager to join our growing team across Europe based in Italy and native Italian speaking with excellent English language skills. This is an exciting opportunity to join a rapid growth company that will significantly change the way pharmaceutical companies collect and analyse field insights. * ADVANCE®AI is an...

Tulip is seeking a Customer Success Manager based in or around Milan to own a strategic book of business within a SaaS environment. You will drive onboarding, adoption, and ongoing success for client portfolios, coordinating with Sales, Product, and Support. You will nurture executive relationships, monitor health metrics, and lead quarterly business reviews...