Italian Market Customer Care Agent | Based in Greece | Relocation Provided
12 ore fa
Marche, Italia
WW Talents
Tempo pieno
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Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle. Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Athens, Greece in a dynamic, international, and multicultural environment. Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support. Position: Italian-Speaking Customer Support Representative
Location:
Athens, Greece – Onsite Schedule: 5 days per week, 8 hours/day with rotational shifts Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee) Your Responsibilities
* Provide professional customer support in Italian via phone, email, and chat
* Respond to customer inquiries and resolve account-related issues
* Assist customers with platform, product, and service-related questions
* Troubleshoot issues and provide effective solutions
* Handle customer requests efficiently while maintaining a high level of customer satisfaction
* Accurately document customer interactions in CRM and internal systems
* Follow established quality and productivity standards
* Help customers understand the platform and available features What We're Looking For
* Fluent Italian – C1/C2 level
* English B2+ for training and internal communication
* Strong communication and interpersonal skills
* Customer-focused and empathetic approach
* Strong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficiently
* Good attention to detail and accurate data entry
* Flexible and comfortable working rotating shifts
* Ability to work effectively in a fast-paced, international, multicultural team
* No previous experience required – full paid training is provided #J-18808-Ljbffr
Location:
Athens, Greece – Onsite Schedule: 5 days per week, 8 hours/day with rotational shifts Compensation: €1,045,72 gross/month x 14 salaries + Performance bonus upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee) Your Responsibilities
* Provide professional customer support in Italian via phone, email, and chat
* Respond to customer inquiries and resolve account-related issues
* Assist customers with platform, product, and service-related questions
* Troubleshoot issues and provide effective solutions
* Handle customer requests efficiently while maintaining a high level of customer satisfaction
* Accurately document customer interactions in CRM and internal systems
* Follow established quality and productivity standards
* Help customers understand the platform and available features What We're Looking For
* Fluent Italian – C1/C2 level
* English B2+ for training and internal communication
* Strong communication and interpersonal skills
* Customer-focused and empathetic approach
* Strong problem-solving and troubleshooting skillsAbility to handle customer inquiries professionally and efficiently
* Good attention to detail and accurate data entry
* Flexible and comfortable working rotating shifts
* Ability to work effectively in a fast-paced, international, multicultural team
* No previous experience required – full paid training is provided #J-18808-Ljbffr