SaaS Customer Success

Jobgether SRL is seeking a Customer Success Manager based in Italy to own the post-implementation journey for a portfolio of international clients in hospitality SaaS. You will drive adoption, engagement, and retention while coordinating with Account Management, Product, Support, and Professional Services in a fully remote, global setting.You will monitor...

AlfaDocs in Milan seeks a Customer Success / Account Manager to own relationships with existing dental-clinic clients after go-live. You will lead retention, adoption, and after-sales support, and drive upsell across your book of accounts. You will run regular check-ins, surface client needs, and coordinate with product/support to resolve issues quickly....

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Italy. As a Customer Success Manager, you will own the post-implementation customer journey, ensuring customers adopt, engage with, and realize lasting value from an innovative hospitality SaaS...

Gestirai le aziende più grandi che abbiano mai scelto Jet HR: 1.000+ dipendenti, tante sedi, diversi CCNL. Creerai tu il playbook per gestirle.Cosa faraiEntri nel team che segue i clienti enterprise di Jet HR, appena nato e piccolissimo. Seguirai in prima persona un portafoglio di aziende da 100 dipendenti in su, dal kick-off al rinnovo. Playbook di...

At Siemens, we enable sustainable progress through technology, connecting the real and digital worlds to improve how we live, work, and move. We put our people first - creating a diverse, global environment where you can grow, take ownership, and make a real impact from day one. Here, your ideas turn into innovative solutions that transform industries,...

CHEP ITALIA Srl is seeking a Customer Analytics Specialist to proactively analyze customer accounts and support account management with complex issues. You will coordinate onboarding, ensure data integrity in SAP/BW, and drive improvements with Sales, Finance, and Operations. The role emphasizes customer satisfaction, effective communication, and data-driven...

OUR STORY: Join Scaleway and shape the sovereign cloud of tomorrow ! Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility,...

Overview As a Customer Success Adoption Analyst in Siemens Grid Software, you drive the effective adoption of SaaS solutions for power distribution and grid management. You work closely with customers, CSMs, and project teams to redesign processes, enable change, and embed digital solutions into daily operations. You design adoption and communication plans,...

Responsibilities: Overview: As a Customer Success Manager (CSM), you will be the primary advocate, trusted advisor, and strategic partner for a dedicated portfolio of clients. Working at the intersection of Sales, Product, and Support, you will ensure our customers maximize the value of the Tulip platform and achieve their business goals. In this role, you...