Spa Manager
2 giorni fa
Napoli, Campania, Italia
Hosco.com
Tempo pieno
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An exciting opportunity has arisen for a Spa Manager to join Jumeirah Capri Palace for the summer season 2027. The main duties and responsibilities include:
* o Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate. o Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality. o Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality. o Handle guest interactions with professionalism, accommodating special requests, addressing concerns promptly, and ensuring guest satisfaction. o Contribute strategies for enhancing spa, fitness, and membership offerings, develop professional and retail product programs, and actively promote membership sales. o Implement and monitor up-selling strategies to maximize operational revenue from spa and wellness programs. o Ensure compliance with legislation governing spa operations, maintaining high standards of service while adhering to regulations. o Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated. o Control inventory, storage, and departmental assets, conduct inventories, and ensure proper management of operational costs. o Hold regular departmental meetings, keep all information materials and training materials up to date, liaise with maintenance for facility issues, and manage spa-related purchase orders and expenses. by helplavoro.it
* o Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate. o Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality. o Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality. o Handle guest interactions with professionalism, accommodating special requests, addressing concerns promptly, and ensuring guest satisfaction. o Contribute strategies for enhancing spa, fitness, and membership offerings, develop professional and retail product programs, and actively promote membership sales. o Implement and monitor up-selling strategies to maximize operational revenue from spa and wellness programs. o Ensure compliance with legislation governing spa operations, maintaining high standards of service while adhering to regulations. o Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated. o Control inventory, storage, and departmental assets, conduct inventories, and ensure proper management of operational costs. o Hold regular departmental meetings, keep all information materials and training materials up to date, liaise with maintenance for facility issues, and manage spa-related purchase orders and expenses. by helplavoro.it