Community Manager
3 giorni fa
Cusano Milanino, Lombardia, Italia
Experteer Italy
Tempo pieno
Gratuito con email o Google
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Gratuito con email o Google
Continuando accetti i nostri Termini & Informativa sulla privacy.
Specialista Senior / Project Manager In this role you help create welcoming, well-run living and working environments for tenants within Hines properties. You will coordinate on-site services, maintenance, safety, and communications to support a high-quality tenant experience. You’ll work with cross-functional teams to organize events, manage shared spaces, and ensure smooth operations from move-ins to move-outs. This position offers the chance to influence daily life at the structure while aligning with Hines’ reputation for innovation and excellence. You’ll be the on-site point of contact who helps tenants feel supported and connected to the local community.
* competitive rewards
* opportunities to grow within a global firm
* diverse and inclusive culture
* trust and high standards
* Move-in/out processes and tenant welcome
* Site inspections and structure tour of shared areas
* Organize and supervise shared spaces; manage PMS and app implementation
* Create and coordinate on-site events and communications/branding
* Finance support: review tenant payments and balances
* Handle tenant complaints and move-out communications for re-marketing
* On-site safety liaison and maintenance coordination
* Receive and manage shipments; parcel collection as point of contact
* Inspect and coordinate minor maintenance interventions and deficiencies
* Provide concierge services (bookings, reservations, upselling services)
* Verify timely maintenance work and report malfunctions/interventions
* Maintain internal procedures and best practices
* Inspect apartments during move-in/move-out and sign delivery/redelivery reports
* Prepare reports as required by Operations Manager
* Check coworking space orders and ensure cleanliness and device readiness
* Support night alarm readiness and structure systems
* Coordinate taxi/rental car bookings and tenant notifications
* Oversee tenant laundry delivery/pickup when not handled by laundry
* Communicate with tenants and vendors in multiple languages as needed
* Possible transfer to other buildings for future openings
* Availability to work shifts, holidays, and weekends
* Speaking at least two languages fluently (Italian and English)
* Confident with the use of technology
* Good PR skills with tenants and external partners
* Knowledge of structure systems and availability during night alarms
* Basic administrative knowledge
* Willingness to work shifts, holidays, and weekends
* Potentially able to transfer to other buildings for future openings
* Proficiency with on-site technologies and apps
* Strong organizational and multitasking abilities #J-18808-Ljbffr
* competitive rewards
* opportunities to grow within a global firm
* diverse and inclusive culture
* trust and high standards
* Move-in/out processes and tenant welcome
* Site inspections and structure tour of shared areas
* Organize and supervise shared spaces; manage PMS and app implementation
* Create and coordinate on-site events and communications/branding
* Finance support: review tenant payments and balances
* Handle tenant complaints and move-out communications for re-marketing
* On-site safety liaison and maintenance coordination
* Receive and manage shipments; parcel collection as point of contact
* Inspect and coordinate minor maintenance interventions and deficiencies
* Provide concierge services (bookings, reservations, upselling services)
* Verify timely maintenance work and report malfunctions/interventions
* Maintain internal procedures and best practices
* Inspect apartments during move-in/move-out and sign delivery/redelivery reports
* Prepare reports as required by Operations Manager
* Check coworking space orders and ensure cleanliness and device readiness
* Support night alarm readiness and structure systems
* Coordinate taxi/rental car bookings and tenant notifications
* Oversee tenant laundry delivery/pickup when not handled by laundry
* Communicate with tenants and vendors in multiple languages as needed
* Possible transfer to other buildings for future openings
* Availability to work shifts, holidays, and weekends
* Speaking at least two languages fluently (Italian and English)
* Confident with the use of technology
* Good PR skills with tenants and external partners
* Knowledge of structure systems and availability during night alarms
* Basic administrative knowledge
* Willingness to work shifts, holidays, and weekends
* Potentially able to transfer to other buildings for future openings
* Proficiency with on-site technologies and apps
* Strong organizational and multitasking abilities #J-18808-Ljbffr