Head of Technical Partner Management

7 giorni fa

Alto, Piemonte, Italia Trend Micro Tempo pieno
Overview In this role you lead TrendAI’s South-Eastern Europe Technical Partner Management, building and scaling a high-performing team that drives partner success and measurable revenue through proactive technical engagement. You set the regional vision, govern the operating model, and collaborate with cross-functional leaders to align with Europe-wide strategy. You’ll influence partner programs, executive engagements, and regional governance to deliver impact for partners and TrendAI. This is a strategic, hands-on leadership role at the intersection of technology and channel growth. Retribuzione / Benefits
* Competitive package
* professional development budget
* collaborative, cross-border team environment Responsabilità
* Own the South-Eastern partner engagement operating model end-to-end, ensuring technical ownership and outcomes from onboarding to renewal
* Lead and coach the regional team to deliver performance through development plans and feedback
* Identify and close performance gaps via targeted enablement and coaching
* Balance regional coverage with cross-regional initiatives for maximum impact
* Ensure each partner has a dedicated TPM with clear accountability and cadence
* Track partner engagement quality and act on satisfaction metrics and feedback
* Lead or co-lead executive engagements with high-value partners
* Champion renewal readiness and partner technical satisfaction as key outcomes
* Collaborate with North-Western TPM leadership to align Europe-wide strategies
* Coordinate with Channel, Services, Solutions, and Product leadership to align with broader revenue targets
* Represent the South-Eastern region in governance and planning forums
* Recruit, onboard, and integrate new TPMs as the team scales
* Design region-specific training and development plans with specialist teams
* Develop specialist capabilities aligned to partner portfolio needs
* Establish peer-learning and knowledge-sharing across the business unit Requisiti fondamentali
* 5+ years in technical partner management, channel engineering, solution architecture, or equivalent leadership
* Direct people management experience with mentoring and performance management
* Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence)
* Experience managing distributed, multi-region teams
* Strong cross-functional influence and stakeholder management skills
* Fluent in English
* Cross-functional influence
* Stakeholder management
* Strategic thinking
* Cybersecurity solutions knowledge (Endpoint, Cloud, Network, SIEM, threat intel)
* Understanding of partner business models and service catalogues
* Knowledge of partner ecosystems (e.g., Microsoft)