Truck After Sales Specialist
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* Buoni pasto elettronici
* Credito welfare (flexible benefits)
* Counselling psicologico
* Polizza sanitaria integrativa
* Previdenza integrativa
* Formazione customizzata Responsabilità
* Gestione delle richieste informative dei clienti Truck e risoluzione dei relativi claims
* Supporto all’aggiornamento della manualistica tecnica e operativa e al lancio di nuovi prodotti
* Garantire formazione su processi e strumenti gestionali; eseguire test lato cliente
* Analisi dei processi e implementazione di azioni correttive/di miglioramento per la messa in produzione
* Redigere e inviare comunicazioni ai clienti Truck su attivazioni di nuovi servizi e aggiornamenti procedurali
* Interfaccia tra il cliente e le diverse divisioni Telepass (IT, Logistica, Amministrazione, Fiscale, Sales) Requisiti fondamentali
* Almeno 6 mesi di esperienza pregressa in ruolo B2B o gestione del cliente
* Laurea magistrale in economia
* Conoscenza avanzata dell’inglese (scritta e parlata) e conoscenza di almeno una seconda lingua comunitaria
* Buona conoscenza dei principali applicativi Microsoft Office
* Ottime capacità di problem solving, lavoro di squadra, organizzazione e relazionali
* Disponibilità alla mobilità territoriale
* Preferibile esperienza formativa e/o professionale all’estero
* problem solving
* team working
* ottime capacità organizzative
* Microsoft Office
* inglese avanzato
* seconda lingua comunitaria
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