Key Account Manager

19 ore fa

Pavia, Lombardia, Italia CHEP Tempo pieno
Overview In this role you drive revenue growth and customer value across a portfolio of strategic accounts for CHEP, collaborating with leadership and cross-functional teams. You'll lead major negotiations, seek new business opportunities, and promote sustainable supply chain improvements. This position offers international scope, cross-border collaboration, and a hybrid work model. You'll help shape how goods move to market while strengthening customer partnerships. Retribuzione / Benefits
* Annual Bonus of 15%
* Meal Vouchers
* Employee Assistance Programme (EAP)
* Option to participate in company share scheme
* Life Insurance
* Personal Accident Insurance Responsabilità
* Manage and develop a portfolio of strategic customers for retention, satisfaction, and profitable growth
* Build and maintain relationships with senior stakeholders as the primary point of contact
* Achieve annual growth targets through active selling and new business opportunities
* Lead contract renewals, negotiations, and tender processes
* Develop and execute Joint Business Plans to improve supply chain efficiency and mutual value
* Conduct regular business reviews, monitor performance, and drive continuous improvement
* Collaborate with cross-functional teams to deliver innovative customer solutions
* Promote sustainability and cost optimization within customer accounts
* Identify and capitalize on new opportunities to expand CHEP's market presence in the portfolio Requisiti fondamentali
* Proven Key Account Management experience with large, strategic customers
* Background in FMCG, Retail, Supply Chain, Logistics or related sectors
* Strong commercial acumen with negotiation and contract management experience
* Ability to build trusted partnerships and influence senior decision-makers
* Fluent in Italian and English
* Willingness to travel regularly within Italy
* Adaptability
* Building rapport
* Empathy
* Account Management
* Negotiation
* Data storytelling