District Manager

2 giorni fa
Rodengo, Trentino-Alto Adige, Italia PVH Corp. Tempo pieno
The Team The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service. Design Your Future at PVH The Team The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service. The Position
* Exemplify and enforce exceptional Customer Experience (CX) standards in the store.
* Identify and address CX issues through feedback, training, and coaching for sales staff.
* Foster collaborative relationships with neighboring businesses for go-to-market initiatives and conduct competitor analysis.
* Stay informed about current trends and understand customer profiles through media and local community engagement.
* Develop and oversee professional growth of store personnel, defining training needs with Deputies.
* Manage performance evaluations, propose development plans, and lead recruitment processes.
* Qualify the Area Manager on Full-Time Equivalent (FTE) and role requirements.
* Oversee workforce planning handled by Deputies.
* Coordinate store priorities through regular mechanisms, considering retail calendar and project timelines.
* Analyze business performance using data from Business Analyst, identify actions to improve Sales and Key Performance Indicators (KPIs). The Ideal Candidate
* At least 5 years’ experience in similar role within structured environment
* Highly developed business acumen
* Good communication and collaboration skills and abilities
* Highly detail oriented and organized in work
* Ability to work under pressure and meet deadlines
* Fluent in English and Italian both written and spoken
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