MSP Partner Technical Manager

20 ore fa

Varese, Lombardia, Italia CISCO Systems Tempo pieno
Overview As Regional MSP Partner Technical Manager you drive MSP enablement and technical excellence for Splunk-based managed services. You collaborate with MSPs to validate architectures, design observability-led offerings, and optimize cost structures across on-premises and cloud environments. You'll co-develop solutions that blend Splunk ITSI with Splunk Observability or AppDynamics and lead a regional technical community. This role centers on partner success, scalable deployments, and cross-functional collaboration within Cisco and Splunk ecosystems. Retribuzione / Benefits
* base salary
* incentive compensation
* bonus eligibility
* sales plan incentives Responsabilità
* Lead MSP onboarding, including architecture validation and operational model design
* Review and optimize Splunk architectures for performance across on-prem and cloud
* Develop observability-focused MSP offerings combining ITSI with Splunk Observability or AppDynamics
* Advise on cost-optimized architectures to support packaging and automation of MSP services
* Oversee architectural assessments with Splunk Professional Services for continuous improvement
* Build regional technical community through roundtables and knowledge sessions
* Deliver targeted enablement to close MSP capability gaps and raise engineering maturity
* Collaborate with cross-functional teams to align with Splunk and Cisco architectures, frameworks, and go-to-market motions Requisiti fondamentali
* 5+ years working with MSPs in technical roles (pre-sales, solution architecture, enablement, or delivery)
* Experience deploying/configuring Splunk Cloud and Splunk Enterprise
* Experience implementing Splunk ITSI and Splunk Observability or AppDynamics
* Experience MSP operations including onboarding and architecture validation
* excellent presentation skills
* ability to translate complex concepts for diverse audiences
* strong collaboration and relationship-building with partners and cross-functional teams
* Splunk Cloud
* Splunk Enterprise
* Splunk ITSI