Service Engineer Inspection International

2 mesi fa

Savona, Liguria, Italia Bucher Emhart Glass Tempo pieno

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Role Summary Join our global Inspection team as a Service Engineer Inspection, delivering technical excellence and innovative solutions worldwide. You will provide professional support for Inspection Business equipment, including installation, commissioning, maintenance, troubleshooting, and customer training. This role requires a customer-focused mindset, strong digital and technical skills, high degree to work independently and a commitment to continuous improvement in line with Bucher Emhart Glass’ global standards.

Key Responsibilities
* Demonstrate flexibility and willingness to travel internationally (approx. 70%)
* Ensure consistently high customer satisfaction and uphold the strong reputation of BEG.
* Supervise and perform electrical and mechanical installation, commissioning, functional testing, calibration, and repairs on customer sites following BEG service standards.
* Provide on-site and remote technical support and troubleshooting for Inspection systems.
* Configure and validate network systems (TCP/IP, routers, switches, remote access) for Inspection machines.
* Develop and follow Health & Safety method statements and risk assessments and ensure BEG and customer H&S requirements are met.
* Conduct customer training on equipment operation, maintenance, and safety, and support training content updates at Bucher Emhart Glass training centers.
* Prepare complete service documentation, including trip-, time-, and expense reports.
* Provide feedback on product quality, engineering design, and customer requirements; contribute to installed equipment databases and service product improvements.
* Collaborate with Product Management, Engineering, R&D, and the Academy to provide technical Job Requirements Qualifications & Experience
* Technical degree or equivalent qualification in Electronics, Mechanical Engineering, or related discipline.
* Minimum of 2 years’ experience as a Field Service Engineer in international environment, ideally within glass industrial automation or inspection equipment environments.
* Proven hands-on experience with electronic, mechanical, and network systems, including setup and maintenance.
* Familiarity with industrial control systems, sensors, and camera-based inspection technologies. Skills & Competencies
* Strong analytical and problem-solving capabilities across multi-disciplinary systems.
* Customer-focused mindset with excellent communication and interpersonal skills.
* Ability to work independently as well as collaboratively within global teams.
* IT and networking skills (TCP/IP, routers, switches, VPN, remote access).
* Fluent in English (written and spoken); additional languages are advantageous.
* Competence in Microsoft Office and service reporting systems (e.g., IFS).
* Strong organizational skills and accuracy in documentation and reporting. Additional Requirements
* Ability to undertake extensive international and domestic travel, including occasional short-notice assignments.
* Valid driver’s license and physical ability to handle and lift technical equipment.
* Work environments include customer sites, manufacturing facilities, and office settings We do not accept applications from recruitment agencies or intermediaries. #J-18808-Ljbffr

Service Engineer Inspection International

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Service Engineer Inspection International

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