Subscription Renewals Representative

1 giorno fa

Monza, Lombardia, Italia CommVault Systems Tempo pieno
Overview As a Subscription Renewals Sales Representative, you support customer retention and revenue growth in a defined territory. You work closely with cross-functional teams to renew multi-year subscriptions and uncover expansion opportunities. You will engage customers via calls, video, and email to demonstrate ongoing value and secure renewals. This hybrid Milan role blends relationship-building with data-driven insight to protect and expand customers' Commvault investments. Retribuzione / Benefits
* attractive compensation package
* Employee stock purchase plan (ESPP)
* Professional development
* Product training and career pathing
* Inclusive culture with Employee Resource Groups Responsabilità
* Maintain ongoing communication with customers throughout the renewal cycle to reinforce value and satisfaction
* Scope renewal options aligned to current and future customer needs
* Identify and close upsell and cross-sell opportunities during renewal discussions
* Collaborate with Field Sales Account Executives, CSMs, Partners, and Distributors to ensure cohesive customer experiences
* Navigate challenging situations with professionalism and secure stakeholder buy-in
* Contribute to process improvement and innovation within a results-driven framework
* Execute post-meeting follow-ups to ensure customer satisfaction and deal closure Requisiti fondamentali
* Minimum of 4 years' experience in renewal sales or inside sales
* Self-starter with a consultative sales approach
* Proven ability to drive high transaction volumes and increase revenue
* Excellent verbal and written communication skills
* Results-driven with strong analytical and negotiation skills
* Collaborative, team-oriented mindset
* Experience with territory management, forecasting, and deal execution
* Experience with Salesforce (SFDC) is highly preferred
* Fluency in Italian/English (written and verbal) at professional business level
* Communication
* Resilience and persistence
* Relationship building
* Time management
* Adaptability
* Salesforce (SFDC)