Customer Success Account Manager

Customer Success / Account Manager — own retention, adoption, and upsell across an existing client base. Milan, hybrid.Our client is a cloud-based practice-management platform for dental clinics, helping practices run scheduling, patient records, and billing more efficiently as they grow their customer base across Italy.This role owns the relationship with...

AlfaDocs in Milan seeks a Customer Success / Account Manager to own relationships with existing dental-clinic clients after go-live. You will lead retention, adoption, and after-sales support, and drive upsell across your book of accounts.You will run regular check-ins, surface client needs, and coordinate with product/support to resolve issues quickly....

TechTree is seeking a Customer Success / Account Manager to nurture an existing client base of dental clinics in Italy. The role is based in Milan with a hybrid schedule, roughly one day per week in the office after onboarding.You will own relationships from onboarding through renewal, drive product adoption, coordinate with support, and identify upsell...

Overview: As a Customer Success Manager (CSM), you will be the primary advocate, trusted advisor, and strategic partner for a dedicated portfolio of clients. Working at the intersection of Sales, Product, and Support, you will ensure our customers maximize the value of the Tulip platform and achieve their business goals. In this role, you will own a...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Italy. As a Customer Success Manager, you will own the post-implementation customer journey, ensuring customers adopt, engage with, and realize lasting value from an innovative hospitality SaaS...

Responsibilities: Overview: As a Customer Success Manager (CSM), you will be the primary advocate, trusted advisor, and strategic partner for a dedicated portfolio of clients. Working at the intersection of Sales, Product, and Support, you will ensure our customers maximize the value of the Tulip platform and achieve their business goals. In this role, you...

Our partner is looking for a Manager, Customer Success Managers based in Italy. Lead and develop a high-performing Customer Success team supporting commercial, enterprise, and strategic customers across EMEA and APAC. As Manager, Customer Success Managers, you will coach a team of 4–6 Customer Success Managers, helping them navigate complex renewals,...

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