Clinical Partnership Manager

Overview In this role you will cultivate and optimize governance and operations for strategic CRO partnerships, ensuring high-quality clinical trial delivery. You will work with clinical study teams and procurement to advance vendor governance, onboarding, and performance — aligning with Chiesi’s long-term portfolio goals. You’ll foster innovation and continuous improvement across external collaborations, contributing to efficient, scalable clinical delivery. This role offers exposure to global operations and cross-functional collaboration in a mission-driven R&D environment. Retribuzione / Benefits
* annual bonus scheme
* pension
* private medical insurance
* wellbeing programme
* flexible benefits programme
* remote work options Responsabilità
* Develops and manages strong partnerships with external stakeholders, especially CROs, embedding excellence and agility into clinical delivery
* Maintains and improves operational and partnership governance within GCO
* Shapes a sustainable vendor management approach aligned with portfolio and long-term strategy
* Manages vendor partnership model and governance to ensure highest-quality clinical trial delivery
* Collaborates in vendor selection, onboarding and integration of digital platforms/services with internal teams (GICT, etc.)
* Maintains relationships with CROs/vendors to enable productive partnerships
* Liases with internal/external stakeholders to share best practices, technology, and expertise
* Defines Third-Party Vendors Governance, vendor panels, and oversees setup, timelines, and performance vs SOPs and protocols
* Supports Master Service Agreements/SLA preparation with Procurement and contractual compliance
* Develops and maintains collaborative relationships to enhance delivery capabilities and innovation
* Identifies opportunities to revise processes/procedures within GCO operational model
* Collaborates with GCO/GCD leadership to share best practices
* Identifies process issues and develops solutions for productivity, quality, and stakeholder satisfaction
* Assesses suitable technological infrastructure to leverage external solutions
* Prepares study teams for interactions with strategic providers (RFP revisions, change orders) and supports study-level interactions
* Partners with QA for vendor qualification and maintenance
* Fosters a culture of continuous improvement and high performance
* Supports cross-functional interactions across Clinical Delivery, Quality, Procurement, Digital/IT and external partners Requisiti fondamentali
* 8–10 years of experience in Clinical Operations
* Extensive knowledge of clinical trial management and development phases
* Proven budget negotiation and management experience
* Experience managing external partnerships (CROs, vendors, third-party providers) in clinical studies
* Experience in vendor governance, performance management, service quality, delivery, and issue resolution
* Fluency in English (written and spoken), international work capability
* Strong collaboration skills and ability to build relationships with internal/external stakeholders
* Ability to influence and align cross-functional stakeholders toward shared goals
* Strong problem-solving and continuous improvement mindset
* Experience working in cross-functional and international environments with Clinical Delivery, Quality, Procurement, Digital/IT and external partners
* Knowledge of ICH-GCP and outsourced clinical trial requirements
* collaboration
* negotiation
* influence
* vendor governance and performance management
* budget negotiation and management
* CRO/vendor management