Senior Sales Service Specialist
8 ore fa
Cremona, Lombardia, Italia
P
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2 giorni fa P When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleSenior Sales Service Specialist
- Central-ItalyLocation(s)Italy
- Remote (Field Based)
Job Description
The Senior Service Sales Specialist is responsible for developing the Analytical service business in Central Italy (typically Emilia-Romagna, Tuscany, Sardinia, part of Lazio, Abruzzo, Marche, and Umbria) and supporting the Service Sales Manager team. She/He is responsible for selling warranty extensions, service contracts and renewals, as well as developing the core service portfolio (training, software upgrades, etc.).
Working closely with Customer Care, Inside Sales, and Service Delivery, the role includes all activities that contribute to the acquisition, satisfaction, and retention of service customers, and the efficient and effective utilization of service processes. In addition, this position is responsible for building and maintaining customer/channel relationships and providing pre
- and post-sales consultation to increase PerkinElmer's market share, revenue, and profitability in line with strategic business objectives. The annual base salary range for this position (full-time) starts at 54,000 EUR gross. The final base pay offered to the successful candidate will be determined by objective and gender-neutral criteria such as individual qualifications, job-related skills and competencies, relevant experience, education or training, as well as internal equity. ResponsibilitiesDeveloping market share for core services, securing existing customers and re-acquiring former customers. Maintaining business reports and prospect lists in existing systemsPreparation of quotationsActive involvement in lead generationInterface with service leadership and cross-functional teams as needed to resolve customer issuesCollaborate with: Inside sales team. ManagementServiceSales DepartmentContract departmentCustomer ServiceProduct lines Support centersBasic QualificationsBachelor's degree in natural sciences or higherProven sales skillsGood knowledge of common IT tools (MS Office, SAP, SFDC/CPQ and Service Max a Plus)Native-level Italian and strong English communication skills, both verbal and written, are mandatory. Preferred CharacteristicsHigh standards of integrityResults-oriented: combination of a high degree of independence and the ability to be part of a sales teamExcellent planning and organizational skillsProblem-solving skillsExcellent verbal and written communication skills that can be applied both inside and outside the organizationAbility to work in a complex matrix organizational structure and effectively influence across functional boundariesProactive mindset with a strong sense of responsibility and accountabilityPrioritizationValid driver's license requiredAbility to travel up to 30-50 % of the timeWhy Join Us? Innovative Environment: Be part of a forward-thinking company at the forefront of scientific advancements. Professional Growth: Opportunities for continuous learning and career development. Dynamic Team: Work with a passionate and dedicated team committed to excellence. SummaryLocation: Italy
- Remote (Field Based)Type: Full time P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy, expanding warranty extensions, service contracts and the core service portfolio. You work closely with Customer Care, Inside Sales and Service Delivery to win and retain service customers while optimizing processes. Your role targets growing market share, revenue and profitability in line... Candidati P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy, expanding warranty extensions, service contracts and the core service portfolio. You work closely with Customer Care, Inside Sales and Service Delivery to win and retain service customers while optimizing processes. Your role targets growing market share, revenue and profitability in line... Candidati P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy, expanding warranty extensions, service contracts and the core service portfolio. You work closely with Customer Care, Inside Sales and Service Delivery to win and retain service customers while optimizing processes. Your role targets growing market share, revenue and profitability in line... Candidati P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy,
- Central-ItalyLocation(s)Italy
- Remote (Field Based)
Job Description
The Senior Service Sales Specialist is responsible for developing the Analytical service business in Central Italy (typically Emilia-Romagna, Tuscany, Sardinia, part of Lazio, Abruzzo, Marche, and Umbria) and supporting the Service Sales Manager team. She/He is responsible for selling warranty extensions, service contracts and renewals, as well as developing the core service portfolio (training, software upgrades, etc.).
Working closely with Customer Care, Inside Sales, and Service Delivery, the role includes all activities that contribute to the acquisition, satisfaction, and retention of service customers, and the efficient and effective utilization of service processes. In addition, this position is responsible for building and maintaining customer/channel relationships and providing pre
- and post-sales consultation to increase PerkinElmer's market share, revenue, and profitability in line with strategic business objectives. The annual base salary range for this position (full-time) starts at 54,000 EUR gross. The final base pay offered to the successful candidate will be determined by objective and gender-neutral criteria such as individual qualifications, job-related skills and competencies, relevant experience, education or training, as well as internal equity. ResponsibilitiesDeveloping market share for core services, securing existing customers and re-acquiring former customers. Maintaining business reports and prospect lists in existing systemsPreparation of quotationsActive involvement in lead generationInterface with service leadership and cross-functional teams as needed to resolve customer issuesCollaborate with: Inside sales team. ManagementServiceSales DepartmentContract departmentCustomer ServiceProduct lines Support centersBasic QualificationsBachelor's degree in natural sciences or higherProven sales skillsGood knowledge of common IT tools (MS Office, SAP, SFDC/CPQ and Service Max a Plus)Native-level Italian and strong English communication skills, both verbal and written, are mandatory. Preferred CharacteristicsHigh standards of integrityResults-oriented: combination of a high degree of independence and the ability to be part of a sales teamExcellent planning and organizational skillsProblem-solving skillsExcellent verbal and written communication skills that can be applied both inside and outside the organizationAbility to work in a complex matrix organizational structure and effectively influence across functional boundariesProactive mindset with a strong sense of responsibility and accountabilityPrioritizationValid driver's license requiredAbility to travel up to 30-50 % of the timeWhy Join Us? Innovative Environment: Be part of a forward-thinking company at the forefront of scientific advancements. Professional Growth: Opportunities for continuous learning and career development. Dynamic Team: Work with a passionate and dedicated team committed to excellence. SummaryLocation: Italy
- Remote (Field Based)Type: Full time P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy, expanding warranty extensions, service contracts and the core service portfolio. You work closely with Customer Care, Inside Sales and Service Delivery to win and retain service customers while optimizing processes. Your role targets growing market share, revenue and profitability in line... Candidati P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy, expanding warranty extensions, service contracts and the core service portfolio. You work closely with Customer Care, Inside Sales and Service Delivery to win and retain service customers while optimizing processes. Your role targets growing market share, revenue and profitability in line... Candidati P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy, expanding warranty extensions, service contracts and the core service portfolio. You work closely with Customer Care, Inside Sales and Service Delivery to win and retain service customers while optimizing processes. Your role targets growing market share, revenue and profitability in line... Candidati P OverviewAs Senior Service Sales Specialist, you drive the analytical service business across Central Italy,