Manager, IT PMO

C1 Company Overview C1: 1 Contact, 1 Connection, 1 Choice C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -
- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -
- your #1 choice -
- is C1. Overview Summary The Manager, IT PMO is responsible for the high-quality and timely delivery of technology and business initiatives across the enterprise and reports into the central IT Project Management Office (PMO). This position manages a team of Portfolio and Project Managers responsible for delivering business enhancements through Agile methodologies as well as large-scale, complex programs involving internal teams and external vendors. In addition to project and portfolio delivery responsibilities, this role is accountable for portfolio governance, cross-portfolio prioritization, budget management, Annual Operating Plan (AOP) development, vendor spend oversight, and executive stakeholder engagement. The Manager, IT PMO partners with business and technology leaders to ensure strategic alignment, optimize investments, and deliver measurable business outcomes. Success in this position requires adaptability, strong leadership, financial acumen, a focus on continuous improvement, and the ability to build and retain a high-performing team focused on consistency, quality, customer satisfaction, and operational excellence. #LI-JM1 Responsibilities Essential Functions
* Leads a team of highly skilled Portfolio and Project Managers.
* Hires, develops, reviews, compensates, manages performance, promotes, and exits team members as appropriate.
* Enhances, audits, and enforces project and portfolio management methodologies, governance processes, and communication standards in partnership with the C1 IT PMO.
* Assumes responsibility for continuous improvement of delivery quality, operational efficiency, and organizational effectiveness.
* Ensures consistency of project execution, governance, reporting, and delivery practices across all portfolios.
* Supports and promotes the strategic objectives of the C1 IT PMO.
* Promotes knowledge sharing, professional development, and continuous learning.
* Identifies opportunities for process improvement, operational efficiency, and business value realization across portfolios.
* Establishes, monitors, and reports key portfolio, operational, financial, and delivery performance metrics.
* Leads cross-portfolio planning, dependency management, and prioritization to ensure resources and investments are aligned with enterprise strategic objectives.
* Facilitates governance boards, portfolio review committees, and executive steering committees to evaluate initiatives and manage competing priorities.
* Partners with business and IT leadership to prioritize initiatives, resolve resource conflicts, and align delivery roadmaps with strategic objectives.
* Builds and maintains strong relationships with executive stakeholders across the enterprise, serving as a trusted advisor on project delivery, portfolio health, investment decisions, and business outcomes.
* Drives effective stakeholder communication, ensuring transparency around portfolio performance, risks, dependencies, budget utilization, and achievement of strategic goals.
* Leads portfolio financial management, including annual budget planning, forecasting, spend tracking, and variance analysis.
* Develops and manages Annual Operating Plan (AOP) budgets across assigned portfolios.
* Oversees vendor spend management, ensuring budget adherence, invoice accuracy, contract compliance, and cost optimization.
* Partners with Finance and Procurement teams to support budgeting cycles, forecasting activities, business cases, and investment planning.
* Ensures compliance with financial controls, procurement policies, governance standards, and project funding requirements.
* Escalates and resolves cross-functional risks, issues, and dependencies impacting strategic initiatives. Additional Specific Duties and Responsibilities
* Engages in direct project and portfolio management as needed.
* Oversees strategic and special initiatives as assigned.
* Develops executive-level reporting, portfolio dashboards, and investment recommendations.
* Supports vendor evaluations, contract renewals, negotiations, and performance reviews.
* Develops business cases, ROI analyses, and funding recommendations to support project and portfolio investment decisions.
* Supports organizational change management and executive communications for key initiatives. Qualifications Required Qualifications
* 12+ years o