Strategic Account Manager, Italy
23 ore fa
Latina, Lazio, Italia
Wonderful Ltd.
Tempo pieno
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Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context. Role Overview We’re looking for a Strategic Account Manager who knows how to win in complex enterprise sales. You’ll be working shoulder-to-shoulder with our Country Manager in Italy, signing collaborations, expanding accounts, and creating long-term value for some of the largest enterprises in the Italian market. It's not about selling features—it’s about selling vision, transformation, and first‑mover advantage in a space that every enterprise will soon be racing into. Responsibilities
* Own and grow strategic accounts, building and managing relationships with Wonderful’s enterprise clients
* Build strong relationships with stakeholders and decision‑makers to align Wonderful’s products with clients' business goals
* Drive product adoption and maximize client success and satisfaction
* Collaborate with Product & Engineering to help improve our product and shape upcoming features
* Turn customer feedback into product direction, influencing roadmap and solution design
* Expand Wonderful’s footprint by opening new doors and landing new enterprise customers Requirements
* 3-4 years of Account Management experience in a consumption‑based company, or
* 6+ years of experience in a top‑tier consulting firm, or start‑up, or large software companies
* At least 1 year working in the local market
* Exceptional communication skills, written and spoken
* Experience in a startup in a hyper‑growth stage – a big plus
* Fluent in English and Italian
* Strong strategic thinking and relationship management skills #J-18808-Ljbffr
* Own and grow strategic accounts, building and managing relationships with Wonderful’s enterprise clients
* Build strong relationships with stakeholders and decision‑makers to align Wonderful’s products with clients' business goals
* Drive product adoption and maximize client success and satisfaction
* Collaborate with Product & Engineering to help improve our product and shape upcoming features
* Turn customer feedback into product direction, influencing roadmap and solution design
* Expand Wonderful’s footprint by opening new doors and landing new enterprise customers Requirements
* 3-4 years of Account Management experience in a consumption‑based company, or
* 6+ years of experience in a top‑tier consulting firm, or start‑up, or large software companies
* At least 1 year working in the local market
* Exceptional communication skills, written and spoken
* Experience in a startup in a hyper‑growth stage – a big plus
* Fluent in English and Italian
* Strong strategic thinking and relationship management skills #J-18808-Ljbffr